Degreed vs. Whatfix

Degreed is a software that is undoubtedly worth integrating in companies that plan or require the teaching of new topics and material to their employees. This platform is very easy to use, the interface is easy to use and provides detailed information on the learning that each of the employees has had, these learning details can be viewed by accessing the profile section of each employee. Degreed allows you to share strategic material with employees in the form of a "playlist" so that they can learn in an order of all the information. In addition, it allows you to create all kinds of certifications to provide employees with certificates based on behavior, evidence and approvers. These three certification phases make it possible to verify the information learned by the employee, in addition, they allow it to be known how much he has learned and what skills he has developed during that learning period. Without a doubt, Degreed is the best option for all companies that want to add learning content for their employees.

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Currently, we are only using Whatfix with Salesforce but are in the process of implementing on other systems. It is an excellent tool to organize and provide in-app access to training materials already created. It excels at providing guidance about tasks users don't complete often and, therefore, forget what they were trained about the process. The only sort of system it might not work well is one that provides its own robust in-app assistance. More than one type of tip icon being displayed, for instance, could be confusing.

• Onboarding process is great
• Easy to use interface, no one ever has had issues navigating through it
• Offers a lot of educational courses and classes

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Independently Invited by TrustRadius

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• Whatfix is a vendor that listens to their client, understands their business challenges, and works with them to achieve their goals.
• Feature enhancements are released every quarter, often with significant functionality improvements.
• The support and engineering teams are outstanding - responsive, helpful and nothing is ever too much trouble. Literally, second-to-none!

• Degreed itself doesn't offer a whole lot of courses.
• It can be tricky to add some material that is found outside the platform.

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• The possibility to select content/widgets at the time for "push to production" (some we would like to p2p for one single content, that is not possible at the moment).
• I wish the filters in the dashboard would stay when you choose a content, currently you have to filter again and again.
• In the analytics area, I would like the system to remember this for a certain time window after selecting the start date.

[We feel like] even though Whatfix has its flaws, we are impressed by the speed of development [and] their openness about their future improvements, [but] most important their proactive customer service and customer success team. Whatfix acts more like a partner than a supplier of a 3rd party tool, and we welcome that experience.

While they've made a lot of improvements in the last year, there are still challenges with walkthroughs and how beacons can be created. They are aware of these limitations and are actively soliciting customer feedback to help them remedy these shortcomings.

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Sometimes there is a delay to showcase all whatfix elements

FAQ section is very helpful and website allows you to do many things like keeping your account even if you have left your company.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Whatfix is THE best vendor I've ever worked with when it comes to supporting their customers. The support team is friendly, helpful and always willing to listen to your suggestions and ideas. This also applies to the Engineering team who I've spent several hours on calls with debugging a few of the more challenging scenarios we have in place. Nothing is ever too much trouble for Whatfix and they are truly best-in-class when it comes to their support model.

While helpful, the feedback from our employee was, that [they felt] the training was very high-level - sometimes confusing. It would be great to have some kind of sandbox environment for new users to train certain scenarios.

Although Whatfix make the process relatively straightforward (they will provide Group Policy Scripts to install a Google Chrome extension specific to your organisation) its important to ensure your network deployment teams (if you have more than one) understand their role and what they need to do to test deployment once they undertaken the work.

I think that in a business setting, Degreed is more streamlined to benefit us than almost any other tool. Canvas is great in higher/lower education where the learning is the actual product. In a business setting, tools like Degreed and Bridge do a wonderful job helping our employees build and show their own ROI to upper management.

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There is no comparison - Whatfix is the clear winner with us from the very beginning. As Whatfix continues to grow and innovate their product, engage with it's customers on a level beyond any I have every seen. They work as Partners with us, their teams from bottom to top are incredible - Customer Service, Collaboration Teams, Innovation, Sales, Success Mangers and everyone I missed are incredible. One team in particular I want to call out for there outstanding service, care and innovation to help us launch one of our systems is the Professional Services Team. Ganish, Joel, and everyone else who has been on our calls and worked behind the scenes to hit our incredible tight deadline in August - KUDOs for a job well done, You ROCK, THANK YOU words cannot describe how great you guys have been with us on this project, but on all of them. Whatfix's team definitely understands, the customer is first, they align with our values and we will continue to grow with them

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• Our employees were able to develop new skills and new talents that allowed them to have better productivity and could develop better activities within our labor sector.
• We have saved money on the learning material compartment. We used to spend a lot of money on material for our employees, but the courses Degreed offers are at a more affordable price.
• The socialization of our employees has improved significantly. Thanks to the "community" system that Degreed offers, our employees can discuss learning topics while taking a course or watching a video.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reduced Training Costs: By cutting traditional training time by 40%, Whatfix has saved significant resources while increasing learning efficiency.
• Improved User Productivity: Faster onboarding and fewer errors have led to a 25% improvement in user performance metrics, directly contributing to operational efficiency.
• Decreased Support Requests: Self-service guidance has reduced support tickets by 30%, freeing up teams to focus on strategic initiatives and cutting support costs.