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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Delinea Secret Server

    Score7.2 out of 10
    N/ASecret Server (originally from Thycotic, now from Delinea since the 2021 Thycotic merger with Centrify) is an enterprise password management application, which is available with either a cloud-based or on-premise deployment which emphasizes fast deployment, scalability, and simplicity.N/A

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A
    Pricing
    Delinea Secret ServerEpsilon PeopleCloud
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Delinea Secret ServerEpsilon PeopleCloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Delinea Secret ServerEpsilon PeopleCloud
    Considered Both Products
    Delinea (Centrify + Thycotic)
    No answer on this topic
    Epsilon
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Delinea Secret ServerEpsilon PeopleCloud
    Small Businesses
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    CyberArk Privileged Access Management
    Score8.5 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    BeyondTrust Endpoint Privilege Management
    Score10 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Delinea Secret ServerEpsilon PeopleCloud
    Likelihood to Recommend
    8.0
    (9 ratings)
    7.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Delinea Secret ServerEpsilon PeopleCloud
    Likelihood to Recommend
    Delinea (Centrify + Thycotic)
    I would recommend Delinea to any organization or colleague, as I have used it to support our shared services model, as well as a dedicated model for people support to customers, for privileged access management. Delinea has provided us with effective methods for handling unnecessary login attempts to the customer infrastructure. Additionally, the connection thread is available in the audit trail for review, which is a valuable feature to have.
    Incentivized
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    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    Pros
    Delinea (Centrify + Thycotic)
    • Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password.
    • Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc.
    • Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do.
    • Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.)
    • Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer.
    Incentivized
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    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    Cons
    Delinea (Centrify + Thycotic)
    • Personally I would prefer an app instead of a website.
    • Can be too many options. Sometimes I just want to add a secret quickly.
    • Can be slow to adopt until you get used to how it works.
    Incentivized
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    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    Usability
    Delinea (Centrify + Thycotic)
    My rating is purely based on the configurational activities, as feature-wise delineation has all the features that are very beneficial for customers, though the implementation is a bit more manual work, which can be reduced with a low-code platform. Along with that, we can have a better UI to have intuitiveness and can manage the platform for shared customers in a better way. Overall, it is a very good tool for PAM.
    Incentivized
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    Epsilon
    No answers on this topic
    Support Rating
    Delinea (Centrify + Thycotic)
    I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.
    Incentivized
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    Epsilon
    No answers on this topic
    Alternatives Considered
    Delinea (Centrify + Thycotic)
    There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.
    Incentivized
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    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    Return on Investment
    Delinea (Centrify + Thycotic)
    • It has increased our security profile within our organization
    • it has made implementation of complex password policies easier to achieve
    • It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly
    Incentivized
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    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
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