Deltek Replicon Time vs. SherpaDesk

This program is an easy program to roll out to employees as it is very user friendly. If you are a larger company, this will definitely eliminate questions or concern from employees who fear they may not be able to use the program

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

[It's] well suited for cloud support applications as there's no installation or maintenance required.

• It allowed me to fill my work time sheet. Every week I had to fill this. Based on the numbers the company keeps track of which days I worked.
• It reminded me to fill the time sheets constantly and also notifies me when it gets approved. So I never really forgot to fill it.
• It allowed me to see my vacation days left, and plan ahead.
• It had a list of holiday dates which was very handy to plan my trips or vacation.
• It had categorization by department and my view of time sheets was only limited to me. I could not see others time sheets, and except for my manager, nobody else could look into mine.
• It had internet access, which meant I could fill my sheets anywhere. It came in handy while working from home where a VPN connection may not be present. I also guess that this service being online meant no extra effort from IT department side.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ticketing is very fast & easy
• Tracking time is fast

• Project Scope
• Large Companies
• Data Organization

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Its ability to switch between tickets, assets, etc., is a little clunky. A static menu bar would be helpful.
• The ability to see the latest update in the ticket view.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Having used ADP in the past I think ADP is a little easier to use from the employee's perspective but they are relatively similar otherwise.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When looking for solutions for our business, I personally looked at Aautotask. I am not the decision maker so I don't know what my boss looked at in full. Autotask seems good. It looked like it got a bit complicated and may be for very large enterprise customers. Just lots of features that we don't need.

• Time - often we have to enlist the help of other departments to go through and make changes to employees profiles once they are loaded.
• The program as worked well with our HRIS system.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As a single freelance consultant Sherpadesk has exceptional ROI because it's free but if my company had more support people I would definetly go with SherpaDesk again.