What users are saying about
3 Ratings
4 Ratings
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Score 7.1 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
Oncontact
Task Management
Deltek WorkBook
8.1
Oncontact
Resource Management
Deltek WorkBook
9.0
Oncontact
Gantt Charts
Deltek WorkBook
9.0
Oncontact
Scheduling
Deltek WorkBook
9.0
Oncontact
Workflow Automation
Deltek WorkBook
6.1
Oncontact
Team Collaboration
Deltek WorkBook
6.1
Oncontact
Support for Agile Methodology
Deltek WorkBook
10.0
Oncontact
Support for Waterfall Methodology
Deltek WorkBook
10.0
Oncontact
Document Management
Deltek WorkBook
6.1
Oncontact
Email integration
Deltek WorkBook
6.1
Oncontact
Mobile Access
Deltek WorkBook
4.1
Oncontact
Timesheet Tracking
Deltek WorkBook
7.1
Oncontact
Change request and Case Management
Deltek WorkBook
10.0
Oncontact
Budget and Expense Management
Deltek WorkBook
8.0
Oncontact

Professional Services Automation

Deltek WorkBook
6.1
Oncontact
Quotes/estimates
Deltek WorkBook
5.2
Oncontact
Invoicing
Deltek WorkBook
6.1
Oncontact
Project & financial reporting
Deltek WorkBook
6.1
Oncontact
Integration with accounting software
Deltek WorkBook
7.1
Oncontact

Sales Force Automation

Deltek WorkBook
Oncontact
5.2
Customer data management / contact management
Deltek WorkBook
Oncontact
5.0
Workflow management
Deltek WorkBook
Oncontact
4.5
Territory management
Deltek WorkBook
Oncontact
5.0
Opportunity management
Deltek WorkBook
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
Deltek WorkBook
Oncontact
9.0
Contract management
Deltek WorkBook
Oncontact
4.0
Quote & order management
Deltek WorkBook
Oncontact
4.0
Interaction tracking
Deltek WorkBook
Oncontact
4.5
Channel / partner relationship management
Deltek WorkBook
Oncontact
5.0

Customer Service & Support

Deltek WorkBook
Oncontact
3.7
Case management
Deltek WorkBook
Oncontact
5.5
Call center management
Deltek WorkBook
Oncontact
4.5
Help desk management
Deltek WorkBook
Oncontact
1.0

Marketing Automation

Deltek WorkBook
Oncontact
8.5
Lead management
Deltek WorkBook
Oncontact
8.0
Email marketing
Deltek WorkBook
Oncontact
9.0

CRM Project Management

Deltek WorkBook
Oncontact
9.0
Task management
Deltek WorkBook
Oncontact
9.0
Reporting
Deltek WorkBook
Oncontact
9.0

CRM Reporting & Analytics

Deltek WorkBook
Oncontact
8.7
Forecasting
Deltek WorkBook
Oncontact
9.0
Pipeline visualization
Deltek WorkBook
Oncontact
8.0
Customizable reports
Deltek WorkBook
Oncontact
9.0

Customization

Deltek WorkBook
Oncontact
5.0
Custom fields
Deltek WorkBook
Oncontact
4.5
Custom objects
Deltek WorkBook
Oncontact
4.5
Scripting environment
Deltek WorkBook
Oncontact
4.0
API for custom integration
Deltek WorkBook
Oncontact
7.0

Security

Deltek WorkBook
Oncontact
10.0
Single sign-on capability
Deltek WorkBook
Oncontact
10.0
Role-based user permissions
Deltek WorkBook
Oncontact
10.0

Social CRM

Deltek WorkBook
Oncontact
7.0
Social data
Deltek WorkBook
Oncontact
7.0
Social engagement
Deltek WorkBook
Oncontact
7.0

Integrations with 3rd-party Software

Deltek WorkBook
Oncontact
7.0
Marketing automation
Deltek WorkBook
Oncontact
7.0

Platform

Deltek WorkBook
Oncontact
8.0
Mobile access
Deltek WorkBook
Oncontact
8.0

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

Deltek WorkBook

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
Oncontact
5.0

Likelihood to Renew

Deltek WorkBook
Oncontact
10.0

Add comparison