Desk.com (discontinued) vs. Gnatta
Desk.com (discontinued) vs. Gnatta
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Gnatta | N/A | Gnatta creates communication technology, tiered across 5 products for organisations from start-ups to multinational enterprises. Full channel coverage is available across digital channels including, webchat, email, messaging and social media; as well as traditional channels such as telephony. Using the bespoke Gnatta workflow engine, a combination of AI and automation are deployed alongside human advisors to ensure every inbound and outbound contact is managed by the right person or process,… | $30 |
Desk.com (discontinued) | Gnatta | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Gnatta | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Gnatta | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Gnatta | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Gnatta | |
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Likelihood to Recommend | Discontinued Products | Gnatta No answers on this topic |
Pros | Discontinued Products | Gnatta No answers on this topic |
Cons | Discontinued Products | Gnatta No answers on this topic |
Likelihood to Renew | Discontinued Products | Gnatta No answers on this topic |
Usability | Discontinued Products | Gnatta No answers on this topic |
Reliability and Availability | Discontinued Products | Gnatta No answers on this topic |
Performance | Discontinued Products | Gnatta No answers on this topic |
Support Rating | Discontinued Products | Gnatta No answers on this topic |
Implementation Rating | Discontinued Products | Gnatta No answers on this topic |
Alternatives Considered | Discontinued Products | Gnatta No answers on this topic |
Return on Investment | Discontinued Products | Gnatta No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |