Desk.com (discontinued) vs. LiveWorld
Desk.com (discontinued) vs. LiveWorld
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
LiveWorld | N/A | LiveWorld headquartered in San Jose offers managed social media as well as social media customer service technology, and a chatbot building technology for social customer service. | N/A |
Desk.com (discontinued) | LiveWorld | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | LiveWorld | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | LiveWorld | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | LiveWorld | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | LiveWorld | |
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Likelihood to Recommend | Discontinued Products | LiveWorld Inc. No answers on this topic |
Pros | Discontinued Products | LiveWorld Inc. No answers on this topic |
Cons | Discontinued Products | LiveWorld Inc. No answers on this topic |
Likelihood to Renew | Discontinued Products | LiveWorld Inc. No answers on this topic |
Usability | Discontinued Products | LiveWorld Inc. No answers on this topic |
Reliability and Availability | Discontinued Products | LiveWorld Inc. No answers on this topic |
Performance | Discontinued Products | LiveWorld Inc. No answers on this topic |
Support Rating | Discontinued Products | LiveWorld Inc. No answers on this topic |
Implementation Rating | Discontinued Products | LiveWorld Inc. No answers on this topic |
Alternatives Considered | Discontinued Products | LiveWorld Inc. No answers on this topic |
Return on Investment | Discontinued Products | LiveWorld Inc. No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |