Desk.com (discontinued) vs. Boomtown
Desk.com (discontinued) vs. Boomtown
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user |
Desk.com (discontinued) | Boomtown | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Boomtown | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Boomtown | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Boomtown | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Boomtown | |
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Likelihood to Recommend | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Pros | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Cons | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Likelihood to Renew | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Usability | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Reliability and Availability | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Performance | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Support Rating | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Implementation Rating | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Alternatives Considered | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
Return on Investment | Discontinued Products | Boomtown Network, Inc. No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots | Boomtown Screenshots |