Desk.com (discontinued) vs. UVdesk Helpdesk
Desk.com (discontinued) vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
Desk.com (discontinued) | UVdesk Helpdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | UVdesk Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | UVdesk Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | UVdesk Helpdesk | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | UVdesk Helpdesk | |
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Likelihood to Recommend | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Pros | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Cons | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Usability | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Reliability and Availability | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Performance | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Implementation Rating | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots | UVdesk Helpdesk Screenshots |