Desk365 vs. SAP Service Cloud
Desk365 vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk365 | N/A | Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that enables users to deliver customer service through channels like Microsoft Teams, Email, and Web Forms/Widgets. Desk365 automates repetitive work with a web app that comes with a unified inbox to manage customer conversations. Desk365 can be configured to work as an internal IT support desk as well. Desk365 is free for up to 3 active agents. With Desk365, users can:… | N/A | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
Desk365 | SAP Service Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk365 | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Desk365 | SAP Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk365 | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (72 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (40 ratings) |
Desk365 | SAP Service Cloud | |
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Likelihood to Recommend | Desk365 No answers on this topic | SAP |
Pros | Desk365 No answers on this topic | SAP |
Cons | Desk365 No answers on this topic | SAP |
Likelihood to Renew | Desk365 No answers on this topic | SAP |
Support Rating | Desk365 No answers on this topic | SAP |
Alternatives Considered | Desk365 No answers on this topic | SAP |
Return on Investment | Desk365 No answers on this topic | SAP |
ScreenShots |