DeskTime vs. Intradiem

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DeskTime
Score 5.9 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
Intradiem
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
Intradiem in Alpharetta, Georgia offers their eponymous workforce scheduling optimization software for "Intraday Automation," or scheduling and task adjustments performed within the workday.N/A
Pricing
DeskTimeIntradiem
Editions & Modules
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
No answers on this topic
Offerings
Pricing Offerings
DeskTimeIntradiem
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details1 month free for annual pricing.
More Pricing Information
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DeskTimeIntradiem
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User Ratings
DeskTimeIntradiem
Likelihood to Recommend
9.5
(3 ratings)
9.4
(3 ratings)
User Testimonials
DeskTimeIntradiem
Likelihood to Recommend
DeskTime
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
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Intradiem
Given that I've been working in the call center industry for years upon years and knowing how well-streamlined the process of distributing training modules to a whole floor of agents all at once can be, I must say, Intradiem would have been a bit time saver back when I first started at similar workplaces. Training modules would be what I would say is its most appropriate usage, as opposed to direct communication on an IM basis.
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Pros
DeskTime
  • Personal time management
  • Customer Service
  • Easy to use UI
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Intradiem
  • Great tools on easy activities tracking.
  • Effective behavior analytics production.
  • Easy communication tool.
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Cons
DeskTime
  • App resources usage - it's lagging sometimes
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Intradiem
  • The functionality has been awesome since we deployed it.
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Alternatives Considered
DeskTime
Desktime is the first time management software I have used.
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Intradiem
No answers on this topic
Return on Investment
DeskTime
  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
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Intradiem
  • Saves time pinpointing agents that still need to complete tasks.
  • Saves time during the day to ensure tasks are completed before end of shift.
  • Ensures that priority tasks are completed in the right order.
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ScreenShots

DeskTime Screenshots

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