DeskXpand vs. Sprinklr Service
DeskXpand vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskXpand | N/A | DeskXpand is a collaborative customer support software featuring ticket automation, omnichannel, self-service, and analytics. The company is a customer support solution provider focused on catering to small to large business needs. They state their goal is to mitigate the technological gap from the customer support department and enrich it with features to make it easier for businesses to serve their customers. They are an ISO27001 certified customer support solution experts… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
DeskXpand | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $15 per user / month | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
DeskXpand | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DeskXpand | Sprinklr Service | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskXpand | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
DeskXpand | Sprinklr Service | |
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Likelihood to Recommend | DeskXpand No answers on this topic | Sprinklr |
Pros | DeskXpand No answers on this topic | Sprinklr |
Cons | DeskXpand No answers on this topic | Sprinklr |
Likelihood to Renew | DeskXpand No answers on this topic | Sprinklr |
Usability | DeskXpand No answers on this topic | Sprinklr |
Reliability and Availability | DeskXpand No answers on this topic | Sprinklr |
Performance | DeskXpand No answers on this topic | Sprinklr |
Support Rating | DeskXpand No answers on this topic | Sprinklr |
In-Person Training | DeskXpand No answers on this topic | Sprinklr |
Implementation Rating | DeskXpand No answers on this topic | Sprinklr |
Alternatives Considered | DeskXpand No answers on this topic | Sprinklr |
Return on Investment | DeskXpand No answers on this topic | Sprinklr |
ScreenShots |