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Customerbase.ai / Detective.io (discontinued) vs. D&B Optimizer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customerbase.ai / Detective.io (discontinued)

    Score8 out of 10
    N/ADetective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A

    D&B Optimizer

    Score10 out of 10
    N/AD&B Optimizer is a sales intelligence software solution offered by Dun & Bradstreet, and presented by the vendor as a secure cloud-based platform that optimizes data, helps users profile best opportunities, and target the audiences they want to reach.N/A
    Pricing
    Customerbase.ai / Detective.io (discontinued)D&B Optimizer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Customerbase.ai / Detective.io (discontinued)D&B Optimizer
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customerbase.ai / Detective.io (discontinued)D&B Optimizer
    Prospecting
    Comparison of Prospecting features of Customerbase.ai / Detective.io (discontinued) and D&B Optimizer
    Feature
    Customerbase.ai / Detective.io (discontinued)
    3.0
    1 Ratings
    88% below category average
    D&B Optimizer
    5.7
    2 Ratings
    30% below category average
    Load time/data access3.01 Ratings8.02 Ratings
    Advanced search00 Ratings3.52 Ratings
    Identification of new leads00 Ratings5.12 Ratings
    List quality00 Ratings5.12 Ratings
    List upload/download00 Ratings8.02 Ratings
    Ideal customer targeting00 Ratings4.42 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Customerbase.ai / Detective.io (discontinued) and D&B Optimizer
    Feature
    Customerbase.ai / Detective.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    D&B Optimizer
    6.8
    2 Ratings
    13% below category average
    Contact information9.01 Ratings6.92 Ratings
    Company information9.01 Ratings6.22 Ratings
    Industry information00 Ratings7.12 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Customerbase.ai / Detective.io (discontinued) and D&B Optimizer
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    D&B Optimizer
    6.9
    2 Ratings
    8% below category average
    Lead qualification process00 Ratings6.01 Ratings
    Smart lists and recommendations00 Ratings6.02 Ratings
    Salesforce integration00 Ratings9.02 Ratings
    Company/business profiles00 Ratings4.32 Ratings
    Data hygiene00 Ratings8.82 Ratings
    Automatic data refresh00 Ratings6.22 Ratings
    Filters and segmentation00 Ratings8.21 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Customerbase.ai / Detective.io (discontinued) and D&B Optimizer
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    D&B Optimizer
    7.3
    1 Ratings
    2% below category average
    Append emails to records00 Ratings7.31 Ratings
    Best Alternatives
    Customerbase.ai / Detective.io (discontinued)D&B Optimizer
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customerbase.ai / Detective.io (discontinued)D&B Optimizer
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Customerbase.ai / Detective.io (discontinued)D&B Optimizer
    Likelihood to Recommend
    Discontinued Products
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
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    Dun Bradstreet
    NetProspex is particularly well suited to help your organization keep up an accurate database. It helps to use the NetProspex tools at least once a quarter to help maintain accuracy. It also helps to fill in any incomplete records that could slow down your business process, and it eliminates barriers during the sales funnel.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    Dun Bradstreet
    • Update and correct data.
    • Integrate with your sales and marketing automation systems.
    • Help maintain updated records.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
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    Dun Bradstreet
    • Sometimes missing records
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    Dun Bradstreet
    We used Zoominfo before to help search for new leads, or leads similar to ones that were already in our database. We've found that Zoominfo may have had more records overall, but their data was not as accurate. We were also looking for a tool that could help evaluate our current leads on a more regular basis, something which Zoominfo could not provide.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    Dun Bradstreet
    • We save time and money having sales people trying to complete and update records.
    Incentivized
    Read full review
    ScreenShots

    D&B Optimizer Screenshots

    Screenshot of Ensure your data is clean, complete and actionable before integrating into your CRM & Marketing Automation Platform (MAP) systems.Screenshot of Enrich and augment your data sets with specialized information to better target your customers and prospects.Screenshot of Connect clean and enriched data into your CRM or Marketing Automation Platform (MAP) systems for immediate activation.Screenshot of Once your target audiences are established, source new, high-quality companies and contacts for your online and offline activation.Screenshot of Search your CRM universe and the Dun & Bradstreet Data Cloud before creating a new account record, preventing record duplication.Screenshot of Ensure corporate relationships and hierarchies are reflected in your account records, allowing you to drive a robust ABM strategy.