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Customerbase.ai / Detective.io (discontinued) vs. LeadGrabber Pro

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customerbase.ai / Detective.io (discontinued)

    Score8 out of 10
    N/ADetective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A

    LeadGrabber Pro

    Score5.5 out of 10
    N/AeGrabber's LeadGrabber Pro is a B2B Sales Intelligence tool which can be used to Build a List of prospective clients from professional networking sites. The tool captures new contacts from online directories as well as professional and social networking sites. LeadGrabber extracts contact information from these websites in a single click, including name, job title, email address, company, phone, etc. and stores these values in a spreadsheet format. But, contacts…N/A
    Pricing
    Customerbase.ai / Detective.io (discontinued)LeadGrabber Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Customerbase.ai / Detective.io (discontinued)LeadGrabber Pro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customerbase.ai / Detective.io (discontinued)LeadGrabber Pro
    Prospecting
    Comparison of Prospecting features of Customerbase.ai / Detective.io (discontinued) and LeadGrabber Pro
    Feature
    Customerbase.ai / Detective.io (discontinued)
    3.0
    1 Ratings
    88% below category average
    LeadGrabber Pro
    6.9
    15 Ratings
    11% below category average
    Load time/data access3.01 Ratings5.18 Ratings
    Advanced search00 Ratings4.17 Ratings
    Identification of new leads00 Ratings9.114 Ratings
    List quality00 Ratings6.014 Ratings
    List upload/download00 Ratings8.114 Ratings
    Ideal customer targeting00 Ratings9.113 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Customerbase.ai / Detective.io (discontinued) and LeadGrabber Pro
    Feature
    Customerbase.ai / Detective.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    LeadGrabber Pro
    3.9
    15 Ratings
    66% below category average
    Contact information9.01 Ratings5.515 Ratings
    Company information9.01 Ratings3.18 Ratings
    Industry information00 Ratings3.18 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Customerbase.ai / Detective.io (discontinued) and LeadGrabber Pro
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    LeadGrabber Pro
    6.7
    8 Ratings
    10% below category average
    Lead qualification process00 Ratings3.06 Ratings
    Smart lists and recommendations00 Ratings6.04 Ratings
    Salesforce integration00 Ratings7.36 Ratings
    Company/business profiles00 Ratings2.05 Ratings
    Alerts and reminders00 Ratings8.33 Ratings
    Data hygiene00 Ratings9.24 Ratings
    Automatic data refresh00 Ratings8.33 Ratings
    Tags00 Ratings8.33 Ratings
    Filters and segmentation00 Ratings7.95 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Customerbase.ai / Detective.io (discontinued) and LeadGrabber Pro
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    LeadGrabber Pro
    9.4
    6 Ratings
    23% above category average
    Sales email templates00 Ratings10.02 Ratings
    Append emails to records00 Ratings8.76 Ratings
    Best Alternatives
    Customerbase.ai / Detective.io (discontinued)LeadGrabber Pro
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customerbase.ai / Detective.io (discontinued)LeadGrabber Pro
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.6
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.6
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Customerbase.ai / Detective.io (discontinued)LeadGrabber Pro
    Likelihood to Recommend
    Discontinued Products
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
    Read full review
    eGrabber
    It has proved to be the best lead provider based on the accuracy of information. We are confident that the email finding technology that results in a deliverable status will increase the number of people we are able to market to. Our company markets and sells to a very specific buyer, so being able to find leads that are updated by the buyer is a game changer.
    Read full review
    Pros
    Discontinued Products
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    eGrabber
    • LeadGrabber Pro is a great lead generation tool. If you know who you want to target, you find people on Linkedin that meets your specific targeting and then capture their business contact information. This information can then be used to send emails or make calls to these contacts.
    • In addition to getting their email/phone number, we are able to capture other important information like their twitter id. This information can be used to better target prospects on social media as well.
    • Leadgrabber has offered excellent support whenever issues have arrived with the system. Though there hasn't been many issues, whenever there has been an issue, their support team has always replied in a timely manner and has also fixed all issues quickly and effectively.
    Read full review
    Cons
    Discontinued Products
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
    Read full review
    eGrabber
    • The Auto-Split function is not perfect ... for splitting large searches into smaller jobs.
    • Occasionally I encounter something trivial that does not work, but eGrabber Tech Support is very responsive, and they issue a patch, within a day or two of my complaint.
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    eGrabber
    Only being 1 month in, I will have to wait longer before knowing what kind of ROI and results I will have at the years end.
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    eGrabber
    The software is extremely easy to use and does exactly what it was intended for - effortlessly source contacts in bulk.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    eGrabber
    The support team responds super fast and don't quit until the issue is resolved, you can't ask for more!
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    eGrabber
    It was very easy!
    Read full review
    Alternatives Considered
    Discontinued Products
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    eGrabber
    We haven't used LeadFuze, but around the same time that we were originally looking into purchasing LeadGrabber Pro, we also looked into LeadFuze. They also looked like a good service, but they were more expensive and didn't seem to have all the features that LeadGrabber Pro offered.
    Read full review
    Return on Investment
    Discontinued Products
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    eGrabber
    • We've only been using eGrabber for about a month, so too soon to see an ROI. However, we have set appointments from the cold calls our Sales Dept have made based on the leads I have pulled. I am confident that sales are in our future, in the meantime, we are pleased to be filling our pipeline.
    Read full review
    ScreenShots

    LeadGrabber Pro Screenshots

    Screenshot of Tool to find your Ideal Customers along with verified business email & phone. Get sales appointments with top prospects & increase ROI.