Detrack vs. Onfleet

As a trainer for the use of the software, it was surprisingly easy to explain to the final users how the software works, and being able to do that shorted the time for the theory training and left more room for the practical training, as for the actual use of the software it's very well suited to do what is meant to do, tracking is easy, implementation is fast, honestly teaching it was a breeze.

Incentivized

Onfleet is ideal for last mile deliveries from multiple hubs. It allows accurate tracking of delivery/collection tasks.

Incentivized

• Easy implementation
• Excellent tracking
• Variety of payment methods
• Friendly interface

Incentivized

• Scalable
• interoperable
• Sophistication

Incentivized

• Synchronisation may fail at times.
• Graphic designed could be more attractive as it feels dull at the time.
• Security options could be higher.

Incentivized

• The interface is sometimes slow/laggy.
• More customization.
• Integration with more services.

Incentivized

Onfleet is usable and provides sufficient training material, however it's very complex and the software has some nuances that can only be learned with time. Operating with multiple regions or areas can become cluttered and hard to navigate. More customization of appearance, features, etc. would help usability and prevent irrelevant information or features from being shown.

Incentivized

Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.

Incentivized

Detrack makes a difference in the time used for training new agents, while veteran agents who are already used to the software of this sort got entangled with the program very easily; the synchronization issues that were the main use in most of the complaints we received were fairly fixed but the impact was not as bad as it could sound but is a pebble in the road nevertheless. Compared to previous programs that we use in different campaigns, which can be very raw than Detrack we had an amazing time using it and teaching it.

Incentivized

Onfleet has become the chosen software for managing in-house delivery operations as a fleet management solution. Onfleet is also used by couriers and delivery service providers (DSPs), in addition to in-house fleets. Couriers appreciate having Onfleet as their secret weapon while on the road because it is a driver-first software firm with over 1,000 5-star reviews in both the Apple App and Google Play Stores. Onfleet comes with a number of capabilities that enable DSPs to run highly scalable and technologically sophisticated delivery operations out of the box. Take a look at some of the companies who have used Onfleet and what they have to say about it:MetroSpeedy\sNancy Korayim, CEO Manhattan, Brooklyn, and Queens are all markets. Bikers, cars, vans, and Speedys are examples of vehicles. Verticals: Pharmacy, meal packages, laundry, groceries, catering, retail, veterinary

• Lower training times - positive.
• Easy of use for new agents - positive.
• Synchronizing issues - negative.

Incentivized

• Minimised customer delivery queries by 50%
• Increased driver productivity
• Reduced failed deliveries and redeliveries

Incentivized