devContact vs. Jira Service Management
devContact vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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devContact | N/A | devContact is a web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact offers all the conventionally desired features such as ticket management, cloud-based FAQs, bulk update and auto responder/assignment features and also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is… | $9.99 per month | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
devContact | Jira Service Management | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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devContact | Jira Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
devContact | Jira Service Management | |
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Likelihood to Recommend | - (0 ratings) | 5.8 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
devContact | Jira Service Management | |
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Likelihood to Recommend | devContact LLC No answers on this topic | Atlassian |
Pros | devContact LLC No answers on this topic | Atlassian |
Cons | devContact LLC No answers on this topic | Atlassian |
Usability | devContact LLC No answers on this topic | Atlassian |
Support Rating | devContact LLC No answers on this topic | Atlassian |
Alternatives Considered | devContact LLC No answers on this topic | Atlassian |
Return on Investment | devContact LLC No answers on this topic | Atlassian |
ScreenShots | devContact Screenshots | Jira Service Management Screenshots |