devContact vs. Spiceworks Help Desk
devContact vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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devContact | N/A | devContact is a web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact offers all the conventionally desired features such as ticket management, cloud-based FAQs, bulk update and auto responder/assignment features and also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is… | $9.99 per month | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
devContact | Spiceworks Help Desk | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
devContact | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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devContact | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
devContact | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
devContact | Spiceworks Help Desk | |
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Likelihood to Recommend | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Pros | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Cons | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Usability | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Support Rating | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | devContact LLC No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | devContact Screenshots |