TrustRadius

Dialfire vs. FrontSpin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialfire
Score 0.0 out of 10
N/A
Dialfire turns a browser into a complete outbound call center with predictive dialer, automated workflows, and integrated voip.
$0
per minute
FrontSpin
Score 8.0 out of 10
N/A
FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
Pricing
DialfireFrontSpin
Editions & Modules
Predictive dialing
$0.001
per minute
Voice recording
$0.001
per minute
Activities module
$0.001
per minute
Customizable campaigns
$0.002
per minute
Campaign scripting
$0.002
per minute
Google Calendar Connector
$0.002
per minute
Dialfire platform
$0.005
per minute
Inbound call blending
$0.005
per minute
No answers on this topic
Offerings
Pricing Offerings
DialfireFrontSpin
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DialfireFrontSpin
Considered Both Products
Dialfire

No answer on this topic

FrontSpin
Eric Sharp | TrustRadius Reviewer
Eric Sharp
Account Executive
Chose FrontSpin
Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
ZP
Zach Peck
Account Executive
Chose FrontSpin
It is good for basic calling but it isn't made for email templates and setting up a cadence as Outreach does.

Outreach has a better format for seeing who has called what lead and being able to see who you have called that day.
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
Chose FrontSpin
Based purely on cost - the other two were more robust and did more, but we had a limited budget and FrontSpin more than covered our needs.
Verified User
Anonymous
Chose FrontSpin
The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin.
Salesforce's and Hubspot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.
Features
DialfireFrontSpin
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Dialfire
-
Ratings
FrontSpin
9.8
Ratings
29% above category average
Contact preview00 Ratings10.00 Ratings
Dialer-CRM integration00 Ratings9.00 Ratings
Call notes & tags00 Ratings10.00 Ratings
Automatic call logging00 Ratings10.00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Dialfire
-
Ratings
FrontSpin
8.9
Ratings
14% above category average
Outbound dialing00 Ratings10.00 Ratings
Inbound routing00 Ratings5.00 Ratings
Custom caller ID00 Ratings10.00 Ratings
Click-to-call00 Ratings10.00 Ratings
Recorded voicemail drop00 Ratings9.00 Ratings
Dialer contact import00 Ratings10.00 Ratings
Campaign & list management00 Ratings8.00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Dialfire
-
Ratings
FrontSpin
9.0
Ratings
16% above category average
Follow-up calls00 Ratings10.00 Ratings
Dialer reporting & analytics00 Ratings7.00 Ratings
Dialer compliance00 Ratings10.00 Ratings
Best Alternatives
DialfireFrontSpin
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.4 out of 10
CloudTalk
CloudTalk
Score 7.4 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 8.8 out of 10
Dialpad Sell
Dialpad Sell
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DialfireFrontSpin
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
DialfireFrontSpin
Likelihood to Recommend
No answers on this topic
Works extremely well for an SDR/BDR team whose main focus is outreach through phone calls. Less appropriate for organizations looking for email cadence or a Salesforce add-on to work within Salesforce.
Eric Sharp | TrustRadius Reviewer
Eric Sharp
Account Executive
Read full review
Pros
No answers on this topic
  • Recording of calls and attaching to SFDC records
  • Campaign lists
  • Cost
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
Read full review
Cons
No answers on this topic
  • Ability to see Salesforce 'Event' types in the lead record.
  • Make column edits sticky
  • Keep doing a great job guys, love your product!
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
They do well with their support. Wait times are low, and they are eager to help.
ZP
Zach Peck
Account Executive
Read full review
Alternatives Considered
No answers on this topic
The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • It has helped us make a lot more calls and keep track of activities done throughout the day.
  • It helps us keep a certain number of calls for each day.
ZP
Zach Peck
Account Executive
Read full review
ScreenShots