TrustRadius

Dialfire vs. FrontSpin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialfire
Score 0.0 out of 10
N/A
Dialfire turns a browser into a complete outbound call center with predictive dialer, automated workflows, and integrated voip.
$0
per minute
FrontSpin
Score 8.0 out of 10
N/A
FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
Pricing
DialfireFrontSpin
Editions & Modules
Predictive dialing
$0.001
per minute
Voice recording
$0.001
per minute
Activities module
$0.001
per minute
Customizable campaigns
$0.002
per minute
Campaign scripting
$0.002
per minute
Google Calendar Connector
$0.002
per minute
Dialfire platform
$0.005
per minute
Inbound call blending
$0.005
per minute
No answers on this topic
Offerings
Pricing Offerings
DialfireFrontSpin
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DialfireFrontSpin
Features
DialfireFrontSpin
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Dialfire
-
Ratings
FrontSpin
9.8
4 Ratings
29% above category average
Contact preview00 Ratings10.03 Ratings
Dialer-CRM integration00 Ratings9.04 Ratings
Call notes & tags00 Ratings10.04 Ratings
Automatic call logging00 Ratings10.04 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Dialfire
-
Ratings
FrontSpin
8.9
4 Ratings
15% above category average
Outbound dialing00 Ratings10.04 Ratings
Inbound routing00 Ratings5.02 Ratings
Custom caller ID00 Ratings10.04 Ratings
Click-to-call00 Ratings10.03 Ratings
Recorded voicemail drop00 Ratings9.04 Ratings
Dialer contact import00 Ratings10.04 Ratings
Campaign & list management00 Ratings8.03 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Dialfire
-
Ratings
FrontSpin
9.0
4 Ratings
16% above category average
Follow-up calls00 Ratings10.04 Ratings
Dialer reporting & analytics00 Ratings7.04 Ratings
Dialer compliance00 Ratings10.01 Ratings
Best Alternatives
DialfireFrontSpin
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.0 out of 10
Dialpad Sell
Dialpad Sell
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DialfireFrontSpin
Likelihood to Recommend
-
(0 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
DialfireFrontSpin
Likelihood to Recommend
cloud IT Services GmbH
No answers on this topic
FrontSpin
Perfect for:
  • Sales Directors,
  • Account Development Representatives (ADR),
  • Sales Development Representatives,
  • Customer Success Managers,
  • Technical Support Specialists,
  • Account Managers
  • People that make calls but don't like the Salesforce user interface
Verified User
Anonymous
Read full review
Pros
cloud IT Services GmbH
No answers on this topic
FrontSpin
  • Calling one person after another.
  • Follow ups and reminders to call potential clients.
  • Keeping track of completed tasks.
ZP
Zach Peck
Account Executive
Read full review
Cons
cloud IT Services GmbH
No answers on this topic
FrontSpin
  • Many competitors had functionality that FrontSpin is building over time
  • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
Read full review
Usability
cloud IT Services GmbH
No answers on this topic
FrontSpin
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Verified User
Anonymous
Read full review
Support Rating
cloud IT Services GmbH
No answers on this topic
FrontSpin
They do well with their support. Wait times are low, and they are eager to help.
ZP
Zach Peck
Account Executive
Read full review
Alternatives Considered
cloud IT Services GmbH
No answers on this topic
FrontSpin
Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
Eric Sharp | TrustRadius Reviewer
Eric Sharp
Account Executive
Read full review
Return on Investment
cloud IT Services GmbH
No answers on this topic
FrontSpin
  • Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%
Jon Crispin, MBA | TrustRadius Reviewer
Jon Crispin, MBA
Strategic Account Manager
Read full review
ScreenShots