Diamond Forms, Flows & Docs vs. monday.com

monday.com is awesome, I use it everyday. It is so much easier to track projects, items, tasks, events, etc and to get everyone on the same page with status relating to projects. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team. I have been very happy with using monday.com and recommend it to all.

Incentivized

• Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
• Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
• The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
• We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.

Incentivized

• Monday AI needs integration with Excel, Outlook and Microsoft 365. If I could share my staff availability for a given week, monday.com could learn what tasks I regularly assign to team members and build out future schedules for me based on availability and weekly needs.
• Make it easier to add outside team members. Right now we have to give an account to each person who needs to view something -- and this is labor and cost intensive.
• Maybe a drag and drop feature? If I create a series of tasks, could I just drag it to an individual user and let it assign them to that person?
• An easier-to-print filtered calendar. Once I filter to certain tasks or staff members, I need to be able to create a legible, useful PDF that I can share out.

Incentivized

Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.

Incentivized

It's super easy to use and understand if you are even moderately confident with technology. Sometimes users who are less confident have trouble finding or even knowing about certain features. However, it can be set up in a way that enables them to use it cleanly if another member of the company does the setup.

Incentivized

There have only been 2 instances in the past year where monday.com was down.

Incentivized

Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")

Incentivized

Each time we have reached out to support for help, we received it in a timely fashion. We love that we can get help from the chatbot or we can get help from a live person. Each time we have gotten exceptional assistance with the matter at hand.

Incentivized

To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.

Incentivized

We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.

Incentivized

When I arrived at my org, I was initially disappointed to hear that we used something other than Asana for project management. Fast forward just a few months, and I became a complete monday.com convert. While its organization is similar to Asana's, it's user interface, automation, and support blow Asana out of the water. I have received so many compliments from new hires about the onboarding experience, and I believe that's a testament both to the decision to use monday.com and the way we've built the program within.

Incentivized

For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.

Incentivized

• monday.com is a very beginner-friendly tool, Very easy to set up boards and time tracking for the team, connect boards facility allows you to connect with multiple boards and see data in 1 board as mirror columns.
• CEOs, CTOs, and Managers can easily set up dashboard in order to track reports from each board in 1 place. every efficient and time savior.
• We can choose a plan on the basis of team and requirements. We can add multiple users in the workspace. The best part is We can add free guest users in the workspace.

Incentivized