I would hug monday.com if I could
Updated July 04, 2022
I would hug monday.com if I could
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
Our whole agency uses it to keep each other informed in one space on status and updates to community file information.
Pros
- Customer service
- Training videos & in person training session
- Updates to integrations on boards
- Easy to use interface
Cons
- Some missing functionality - nothing massive just ways to make our board more intuitive as we learn more about what it is we need.
- I can't answer this question because I do not see the numbers, but the impact it has on my job alone would be worth its weight in gold, so to speak.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes
monday.com Feature Ratings
monday.com & Collaboration
Using monday.com
10 - Program Delivery, Communications, Research, Data Analytics, Program Management Teams.
3 - Administration and Team Leads.
- Ease of user interfaces (Setting up boards)
- Shared space for file information
- Notifications
- Live whiteboard that allows all sort of input opportunities front he team
- Cross referencing contact information
- Sky is the limit
Evaluating monday.com and Competitors
Not Sure
- Price
- Product Features
- Product Usability
We would not.
monday.com Training
monday.com Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We have not had to purchase premium support, our issues or questions are resolved quickly with the help center.
Any extra training we have requested has been accommodated by our account manager and we have not had the need to upgrade to that level of support.
Nor do I feel we would need to in the future because the team is quite good at what they do already.
Any extra training we have requested has been accommodated by our account manager and we have not had the need to upgrade to that level of support.
Nor do I feel we would need to in the future because the team is quite good at what they do already.
Anytime we have needed extra support we have been met with over the top customer service, from extra team training to questions developing the framework for our boards.
The Monday.com team has always been exceptional in this realm and there is no one specific experience that speaks more than the overall impression we have of this company, and that is their support is the best out there.
The Monday.com team has always been exceptional in this realm and there is no one specific experience that speaks more than the overall impression we have of this company, and that is their support is the best out there.
Using monday.com
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating Boards
- Integrations
- Exporting boards to Excel
- None
Yes - I prefer to use it on my computer, but in a pinch if I am on the road traveling I can jump in and find what I need or see what my team is doing.
We also use it to brainstorm as a live document so its helpful to have everything we need in one space that can be viewed easily on your phone.
We also use it to brainstorm as a live document so its helpful to have everything we need in one space that can be viewed easily on your phone.
Comments
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