Digital.ai TeamForge vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Digital.ai TeamForge
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Digital.ai (formerly CollabNet) aims to help enterprises and government organizations deliver high-quality software at speed with TeamForge, its application lifecycle management suite. According to the vendor, Digital.ai offers innovative solutions, provides consulting and Agile training services, supports more than 10,000 customers with 6 million users in 100 countries, and has been recognized for 13 consecutive years as SD Times 100 “Best in Show” winner in the…N/A
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
Digital.ai TeamForgeServiceNow DevOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Digital.ai TeamForgeServiceNow DevOps
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Digital.ai TeamForgeServiceNow DevOps
Best Alternatives
Digital.ai TeamForgeServiceNow DevOps
Small Businesses
Polarion ALM
Polarion ALM
Score 9.9 out of 10
GitHub
GitHub
Score 9.1 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.9 out of 10
GitHub
GitHub
Score 9.1 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Perforce P4
Perforce P4
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Digital.ai TeamForgeServiceNow DevOps
Likelihood to Recommend
8.0
(2 ratings)
9.0
(5 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Digital.ai TeamForgeServiceNow DevOps
Likelihood to Recommend
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
CollabNet TeamForge is more well-suited for technically knowledgeable users such as developers, systems analysts, QA but not for non-technical users due to the technical data used throughout the tool. CollabNet TeamForge is appropriate for most applications development. In any industry especially suited for high demand software delivery environments.
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ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
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Pros
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
  • Code security.
  • Code migration.
  • Agile tie-in.
Read full review
ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
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Cons
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
  • I would like to see personalization for managing artifacts, that is, allowing the user to customize pages and save personalized settings and then save them as bookmarks.
  • I would like an improved subversion browser such as a graphical user interface rather than a basic file explorer.
  • I would like built in features for CollabNet TeamForge integrated with subversion so that i can associate my private code branches and code changes.
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ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
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Support Rating
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
They always answer the phone when we put a call in, any time. They have consistently sent out contractors when needed and were there every step of the way when we switched over from ClearCase to TeamForge years ago. The support is what you really pay for when you buy into TeamForge.
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ServiceNow
No answers on this topic
Alternatives Considered
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think
CollabNet TeamForge is more comprehensive than either Mercury and JIRA. They're all user friendly tools with short learning curves but CollabNet TeamForge is most efficient in my experience.
JIRA was recently adopted for particular applications and is currently being evaluated by various technology teams.
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ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
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Return on Investment
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
  • Unfortunately, I do not have access to ROI information.
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ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
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ScreenShots

Digital.ai TeamForge Screenshots

Screenshot of TeamForge OverviewScreenshot of TeamForge Reporting DashboardScreenshot of Chef Deployment TraceabilityScreenshot of Defects Trend Report