Digital Alumni (discontinued) vs. GoFundMe Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Digital Alumni (discontinued)
Score 7.0 out of 10
N/A
Digital Alumni was alumni tracking software designed to assist with keeping track of past students and used to advertise positive experiences to prospective students. It is no longer available.N/A
GoFundMe Pro
Score 7.2 out of 10
N/A
GoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.N/A
Pricing
Digital Alumni (discontinued)GoFundMe Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Digital Alumni (discontinued)GoFundMe Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$200 Optional
Additional Details
More Pricing Information
Community Pulse
Digital Alumni (discontinued)GoFundMe Pro
Best Alternatives
Digital Alumni (discontinued)GoFundMe Pro
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Medium-sized Companies
Bonterra OneCause
Bonterra OneCause
Score 8.9 out of 10
Bonterra OneCause
Bonterra OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Digital Alumni (discontinued)GoFundMe Pro
Likelihood to Recommend
7.0
(1 ratings)
7.6
(53 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.9
(3 ratings)
User Testimonials
Digital Alumni (discontinued)GoFundMe Pro
Likelihood to Recommend
Digital Strategy Technologies
For updating tone's skills and finding out the current jobs on the market.
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GoFundMe
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Pros
Digital Strategy Technologies
  • Way of connecting people
  • Way that it restricts access to user records
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GoFundMe
  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Cons
Digital Strategy Technologies
  • It's definitely the UI
  • Can add lot of other features, where they can get in touch with them using their own chat application, for instance.
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GoFundMe
  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Usability
Digital Strategy Technologies
No answers on this topic
GoFundMe
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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Support Rating
Digital Strategy Technologies
No answers on this topic
GoFundMe
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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Alternatives Considered
Digital Strategy Technologies
Provide a much interactive and well designed and clear UI
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GoFundMe
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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Return on Investment
Digital Strategy Technologies
  • The UI is not really improved, which has a huge scope for improvement
  • Wish there is a in-built chat or some sort of mechanism to communicate with the alumni
  • Great algorithm that's running behind though
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GoFundMe
  • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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ScreenShots

GoFundMe Pro Screenshots

Screenshot of the Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Studio: Users can create conversion-optimized campaigns through stories that inspire support.Screenshot of Live Events: Power events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of an Embedded Donation Form: Maximizes conversion and revenue on websites.Screenshot of Peer-to-Peer: This mobilizes supporters and gives them the tools to fundraise for a cause on their own.