Digital River vs. Logility

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

How well the system is going to match with the company's business.

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Can go down to the very detailed level to manage forecast.
• Easy to maintain and control .
• User friendly.

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Product profile for different seasons without adding another module.
• Eliminate manual work.

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

Need more time to prove that the system really helps the company.

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

I didn't make the decision to select Logility.

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Improved inventory control.
• Save time by reducing the manual work.