Digital River vs. MultiPass

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Digital River
Score 3.0 out of 10
N/A
Digital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A
MultiPass
Score 8.0 out of 10
N/A
MultiPass (formerly DynaPay) is a UK-based Fintech platform providing multi-currency payment accounts for businesses worldwide. The world of cross-border business transactions gets increasingly complex. MultiPass aims to develop a neo-bank solution that will meet the need for reliable and transparent payments for businesses transacting globally or looking to expand their operations overseas.N/A
Pricing
Digital RiverMultiPass
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Digital RiverMultiPass
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Digital RiverMultiPass
Features
Digital RiverMultiPass
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Digital River
5.6
3 Ratings
32% below category average
MultiPass
-
Ratings
Product catalog & listings2.03 Ratings00 Ratings
Product management2.03 Ratings00 Ratings
Bulk product upload10.02 Ratings00 Ratings
Branding5.03 Ratings00 Ratings
Mobile storefront5.03 Ratings00 Ratings
Product variations7.03 Ratings00 Ratings
Website integration5.03 Ratings00 Ratings
Visual customization5.03 Ratings00 Ratings
CMS9.52 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Digital River
7.4
3 Ratings
3% below category average
MultiPass
-
Ratings
Abandoned cart recovery9.82 Ratings00 Ratings
Checkout user experience5.03 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Digital River
5.0
3 Ratings
50% below category average
MultiPass
-
Ratings
eCommerce security5.03 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Digital River
6.9
3 Ratings
11% below category average
MultiPass
-
Ratings
Promotions & discounts9.82 Ratings00 Ratings
Personalized recommendations6.02 Ratings00 Ratings
SEO5.02 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Digital River
8.2
2 Ratings
2% above category average
MultiPass
-
Ratings
Multi-site management2.01 Ratings00 Ratings
Order processing9.82 Ratings00 Ratings
Inventory management10.01 Ratings00 Ratings
Shipping10.01 Ratings00 Ratings
Custom functionality9.32 Ratings00 Ratings
Best Alternatives
Digital RiverMultiPass
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10

No answers on this topic

Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Digital RiverMultiPass
Likelihood to Recommend
3.0
(7 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.3
(4 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Digital RiverMultiPass
Likelihood to Recommend
Digital River
Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Read full review
DynaPay
Multipass gateway solution provides a wide range of features for both merchants and their customers. Merchants can get their foreign payments directly to their bank account. It offers multiple currency payment & international money exchange rate. All of our customer information & payment activity can be tracked by it's online merchant portal. I suggest it to small business owners who are searching for a secured & reliable payment gateway system
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Pros
Digital River
  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
Read full review
DynaPay
  • We can create our own hosted business related payment page through MultiPass.
  • Recurring billing option can be setup for our customers.
  • It provides merchant centre for businesses. Multipss gateway merchants can access all of their real time transactions activity & customer information.
Read full review
Cons
Digital River
  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
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DynaPay
  • They provide customer service over the week but sometimes they are unreachable.
  • MultiPass charge monthly maintenance fee, sometimes it is unaffordable for small businesses.
  • Their online Merchant Center sometimes stuck suddenly.
Read full review
Likelihood to Renew
Digital River
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
Read full review
DynaPay
No answers on this topic
Alternatives Considered
Digital River
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
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DynaPay
In my business career I used many payment gateway system but MultiPass is one of the best Solution compared to others. Xoom, Skrill & others are too much complicated. They wants lots of documents for seamless transactions. But MultiPass is easy to set up. It is customizable & secured. It provides exact currency exchange rates like international market. Their customer support solve each problem instantly. MultiPass adds great value into small businesses. That's why i prefer it amongst all.
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Return on Investment
Digital River
  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
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DynaPay
  • Our international sale increase day by day when we setup international payment system through MultiPass.
  • We can collect various customer information by it's merchant portal.
  • We can collect payments directly to our bank.
  • Real time transactions can be tracked by it.
Read full review
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