Digital River vs. Pelcro

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

The platform is well-suited for managing recurring subscriptions, offering flexible pricing models, and integrating with websites and apps for a seamless user experience. It excels in handling complex billing needs, such as tiered subscriptions or trial periods. However, it may be less appropriate for eCommerce businesses focused on one-off purchases, as its strengths lie in subscription-based models rather than traditional retail transactions.

Incentivized

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Subscription Management
• Strong Front End Customer Experience
• Simple to use interface

Incentivized

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

• more option for ecommerce
• simplifying reporting across all areas

Incentivized

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

It has put us in a better position then where we were before.

Incentivized

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

Price and ability to work within our current tech stack.

Incentivized

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

• ability to offer multi currency
• streamlined workflows
• better visibility of data

Incentivized