Digital River vs. WhenThen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Digital River
Score 3.0 out of 10
N/A
Digital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A
WhenThen
Score 0.0 out of 10
N/A
WhenThen is a no-code platform for building payment experiences and automation through a simple integration and orchestration of FinTech APIs. Global e-commerce, marketplace and digital platforms can use WhenThen's no-code editor to build experiences and automations with the goal of increasing checkout conversion and authorisation rates, decreasing fraud and payment cost, reducing manual work and errors, and creating customer payment experiences.N/A
Pricing
Digital RiverWhenThen
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Digital RiverWhenThen
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Digital RiverWhenThen
Features
Digital RiverWhenThen
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Digital River
5.6
3 Ratings
32% below category average
WhenThen
-
Ratings
Product catalog & listings2.03 Ratings00 Ratings
Product management2.03 Ratings00 Ratings
Bulk product upload10.02 Ratings00 Ratings
Branding5.03 Ratings00 Ratings
Mobile storefront5.03 Ratings00 Ratings
Product variations7.03 Ratings00 Ratings
Website integration5.03 Ratings00 Ratings
Visual customization5.03 Ratings00 Ratings
CMS9.52 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Digital River
7.4
3 Ratings
3% below category average
WhenThen
-
Ratings
Abandoned cart recovery9.82 Ratings00 Ratings
Checkout user experience5.03 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Digital River
5.0
3 Ratings
49% below category average
WhenThen
-
Ratings
eCommerce security5.03 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Digital River
6.9
3 Ratings
10% below category average
WhenThen
-
Ratings
Promotions & discounts9.82 Ratings00 Ratings
Personalized recommendations6.02 Ratings00 Ratings
SEO5.02 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Digital River
8.2
2 Ratings
3% above category average
WhenThen
-
Ratings
Multi-site management2.01 Ratings00 Ratings
Order processing9.82 Ratings00 Ratings
Inventory management10.01 Ratings00 Ratings
Shipping10.01 Ratings00 Ratings
Custom functionality9.32 Ratings00 Ratings
Best Alternatives
Digital RiverWhenThen
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Checkout.com
Checkout.com
Score 8.6 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Checkout.com
Checkout.com
Score 8.6 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Checkout.com
Checkout.com
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Digital RiverWhenThen
Likelihood to Recommend
3.0
(7 ratings)
-
(0 ratings)
Likelihood to Renew
8.3
(4 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Digital RiverWhenThen
Likelihood to Recommend
Digital River
Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Read full review
WhenThen
No answers on this topic
Pros
Digital River
  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
Read full review
WhenThen
No answers on this topic
Cons
Digital River
  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Read full review
WhenThen
No answers on this topic
Likelihood to Renew
Digital River
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
Read full review
WhenThen
No answers on this topic
Alternatives Considered
Digital River
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
Read full review
WhenThen
No answers on this topic
Return on Investment
Digital River
  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Read full review
WhenThen
No answers on this topic
ScreenShots

WhenThen Screenshots

Screenshot of