TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digital River

    Score3 out of 10
    N/ADigital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A

    X-Cart

    Score7.8 out of 10
    N/AX-Cart is an eCommerce and shopping cart platform built through PHP code.

    $199

    per month

    Pricing
    Digital RiverX-Cart
    Editions & Modules
    No answers on this topic
    Platform
    Starting at $199
    per month
    Auto
    Starting at $299
    per month
    Marketplace
    Starting at $399
    per month
    Offerings
    Pricing Offerings
    Digital RiverX-Cart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Digital RiverX-Cart
    Online Storefront
    Comparison of Online Storefront features of Digital River and X-Cart
    Feature
    Digital River
    5.6
    3 Ratings
    33% below category average
    X-Cart
    7.7
    1 Ratings
    1% below category average
    Product catalog & listings2.03 Ratings8.01 Ratings
    Product management2.03 Ratings9.01 Ratings
    Bulk product upload10.02 Ratings4.01 Ratings
    Branding5.03 Ratings10.01 Ratings
    Mobile storefront5.03 Ratings6.01 Ratings
    Product variations7.03 Ratings9.01 Ratings
    Website integration5.03 Ratings8.01 Ratings
    Visual customization5.03 Ratings10.01 Ratings
    CMS9.52 Ratings5.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Digital River and X-Cart
    Feature
    Digital River
    7.4
    3 Ratings
    3% below category average
    X-Cart
    9.5
    1 Ratings
    21% above category average
    Abandoned cart recovery9.82 Ratings9.01 Ratings
    Checkout user experience5.03 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of Digital River and X-Cart
    Feature
    Digital River
    5.0
    3 Ratings
    50% below category average
    X-Cart
    10.0
    1 Ratings
    18% above category average
    eCommerce security5.03 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Digital River and X-Cart
    Feature
    Digital River
    6.9
    3 Ratings
    11% below category average
    X-Cart
    8.7
    1 Ratings
    12% above category average
    Promotions & discounts9.82 Ratings10.01 Ratings
    Personalized recommendations6.02 Ratings10.01 Ratings
    SEO5.02 Ratings6.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Digital River and X-Cart
    Feature
    Digital River
    8.2
    2 Ratings
    2% above category average
    X-Cart
    9.2
    1 Ratings
    13% above category average
    Multi-site management2.01 Ratings10.01 Ratings
    Order processing9.82 Ratings7.01 Ratings
    Inventory management10.01 Ratings9.01 Ratings
    Shipping10.01 Ratings10.01 Ratings
    Custom functionality9.32 Ratings10.01 Ratings
    Best Alternatives
    Digital RiverX-Cart
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Digital RiverX-Cart
    Likelihood to Recommend
    3.0
    (7 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.3
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Digital RiverX-Cart
    Likelihood to Recommend
    Digital River
    Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
    Read full review
    Qualiteam eBusiness Solutions
    X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
    Incentivized
    Read full review
    Pros
    Digital River
    • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
    • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
    • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
    Read full review
    Qualiteam eBusiness Solutions
    • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
    • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
    • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).
    Incentivized
    Read full review
    Cons
    Digital River
    • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
    • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
    • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.
    Incentivized
    Read full review
    Likelihood to Renew
    Digital River
    N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Alternatives Considered
    Digital River
    We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Return on Investment
    Digital River
    • Definitely positive impact in local markets
    • Positive impact in email marketing
    • Some positive experience with tailoring it for our business objectives
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Flexibility in presentation as well as functionality
    • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
    • A fully functional professional level application at a fraction of the cost of similar applications such as magento.
    Incentivized
    Read full review
    ScreenShots