Diligent Entities vs. Lucid Visual Collaboration Suite

I would recommend Diligent Entities for organisations with 20 or more entities as a valuable asset for ensuring secure and streamlined entity management. I would probably not recommend the product for companies with only a few entities, as the solution is quite expensive and it is geared towards larger, structured organisations, particularly those with international companies.

Incentivized

Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.

Incentivized

• Integration of Single Sign On with your organisational security measures.
• Creation of new tabs for entity information headings.
• Tailoring of data fields for business requirements.

Incentivized

• Large number of predefined charts, diagrams, flows
• A great repository of various symbols and objects
• The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
• Easy way of duplicating shapes.
• While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.

Incentivized

• The process for issuing and cancelling shares could be made easier.
• At times, the data is slow to update.
• There are some click-through fields that aren't necessary.

Incentivized

• The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
• It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
• Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).

Incentivized

Whilst most of the features in Diligent are of a high standard, there are some functions that could be made more user-friendly, to enable greater use of the product by more senior managers who may not have the time, coding, or other technical skills required to work out some of the functionality.

Incentivized

The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.

Incentivized

I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement

Incentivized

Whilst Ontra and Kuberno are both excellent products, the cost of each was prohibitive when compared with Diligent Entities, and neither product integrated with the Australian Securities Investment Commission company portal for lodgement purposes.

Incentivized

Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.

Incentivized

• Diligent Entities has enabled us to automate entity management.
• Diligent Entities has improved security via single sign on.
• Diligent Entities has improved entity reporting.

Incentivized

• Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
• I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.

Incentivized