Directly vs. OpenText Exstream
Directly vs. OpenText Exstream
Product | Rating | Most Used By | Product Summary | Starting Price |
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Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
OpenText Exstream | N/A | OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels. | N/A |
Directly | OpenText Exstream | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Directly | OpenText Exstream | |
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Top Cons |
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Directly | OpenText Exstream | |
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Small Businesses | EZ Texting Score 9.0 out of 10 | EZ Texting Score 9.0 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.0 out of 10 | Quadient Inspire Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.0 out of 10 | Quadient Inspire Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Directly | OpenText Exstream | |
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Likelihood to Recommend | 7.0 (1 ratings) | 9.0 (4 ratings) |
In-Person Training | - (0 ratings) | 5.0 (1 ratings) |
Online Training | - (0 ratings) | 3.0 (1 ratings) |
Directly | OpenText Exstream | |
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Likelihood to Recommend | Directly Software, Inc.
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Pros | Directly Software, Inc.
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Cons | Directly Software, Inc.
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Alternatives Considered | Directly Software, Inc.
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Return on Investment | Directly Software, Inc.
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ScreenShots |