TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Kiteworks

    Score6 out of 10
    N/AKiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deployment…

    $15

    per year

    Pricing
    DiscourseKiteworks
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Business
    $15
    per user/month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    DiscourseKiteworks
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DiscourseKiteworks
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    Enterprises
    Verint Community
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    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseKiteworks
    Likelihood to Recommend
    8.9
    (3 ratings)
    9.5
    (2 ratings)
    User Testimonials
    DiscourseKiteworks
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Kiteworks
    Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Kiteworks
    • Microsoft Office Plugins
    • Desktop Synchronization
    • Mobile Ability
    • Group chat
    • File Filtering
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Kiteworks
    • Encrypting our files appears to be less than 100% complete
    • Software updates cannot be scheduled to take place automatically like their old product
    • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Kiteworks
    The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
    Incentivized
    Read full review
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Kiteworks
    • Before then kitework we used 3 different products. It was expensive and difficult manage.
    Read full review
    ScreenShots

    Kiteworks Screenshots

    Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook