TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Mailfence

    Score7 out of 10
    N/AMailfence is a secure and private email collaboration suite that offers OpenPGP encryption. The solution includes a suite of features such as Mailfence Email, Documents, Calendar, and

    $0

    Pricing
    DiscourseMailfence
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    FREE
    $0
    Entry
    $2.50
    per user, per month
    PRO
    $7.50
    per user, per month
    ULTRA
    $25
    per user, per month
    Offerings
    Pricing Offerings
    DiscourseMailfence
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DiscourseMailfence
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Paubox Email Suite
    Score9 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    OpenText Core Email Encryption
    Score9.6 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    DataMotion
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseMailfence
    Likelihood to Recommend
    8.9
    (3 ratings)
    7.0
    (1 ratings)
    User Testimonials
    DiscourseMailfence
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Mailfence
    This is a great tool for any business that manages a high flow of emails and communications with both employees and also clients or customers. It is also a perfect tool if you manage private or delicate data that needs to be kept safe, like payment details of clients or business transactions with customers, especially if said customers are other big companies. This tool will make sure to have all the company's information and communications in a safe easy to use place
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Mailfence
    • The contact book is easy to use and modify.
    • The calendar allows to share events with coworkers.
    • It encrypts information and keeps it safe.
    Incentivized
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Mailfence
    • The interface is too blank, it could be personalizable.
    • Fonts and size of text could have room to modification.
    • Accessing and sharing documents outside the tool is difficult.
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Mailfence
    No answers on this topic
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Mailfence
    • It made communication inside the company fluid and easy
    • Less time checking various emails or looking for contact's email addresses means more time of productivity
    • Better organization means more fluid work productivity and better results with clients
    Incentivized
    Read full review
    ScreenShots

    Mailfence Screenshots

    Screenshot of Mailfence EmailScreenshot of Mailfence DocumentsScreenshot of Mailfence CalendarScreenshot of Mailfence Contacts