TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Vuforia Chalk

    Score9 out of 10
    N/AScale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A
    Pricing
    DiscourseVuforia Chalk
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    DiscourseVuforia Chalk
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DiscourseVuforia Chalk
    Project Management
    Comparison of Project Management features of Discourse and Vuforia Chalk
    Feature
    Discourse
    -
    Ratings
    Vuforia Chalk
    10.0
    1 Ratings
    26% above category average
    Mobile Access00 Ratings10.01 Ratings
    Visual planning tools00 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of Discourse and Vuforia Chalk
    Feature
    Discourse
    -
    Ratings
    Vuforia Chalk
    8.7
    1 Ratings
    9% above category average
    Chat00 Ratings10.01 Ratings
    Notifications00 Ratings8.01 Ratings
    Internal knowledgebase00 Ratings8.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discourse and Vuforia Chalk
    Feature
    Discourse
    -
    Ratings
    Vuforia Chalk
    9.0
    1 Ratings
    11% above category average
    Access control00 Ratings9.01 Ratings
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    DiscourseVuforia Chalk
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseVuforia Chalk
    Likelihood to Recommend
    8.9
    (3 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DiscourseVuforia Chalk
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    PTC
    Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    PTC
    • Remote support for technical issues in the factory environment.
    • Remote support for Factory Acceptance Tests, when traveling is not possible.
    • Remote support for issues in the industry, when traveling is not possible.
    Incentivized
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    PTC
    • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
    • No subscription version limited to 3 minutes calls.
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    PTC
    • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
    • Customers like the possibility of engaging in Augmented Reality Solutions.
    • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
    Incentivized
    Read full review
    ScreenShots

    Vuforia Chalk Screenshots

    Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.