DNN Platform vs. HCL Digital Experience

DNN [Platform] is great for organizations of any size who wish to have a robust CMS to manage their site. DNN is not ideal for a small site that is better suited to a super easy to user interface such as Wix. DNN [Platform] is plenty strong enough for enterprises and large entities.

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HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.

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• Very easy to use CMS - Ease of use is paramount with CMS products to minimise on support calls. Also the template structure of pages ensures that content editors cannot inadvertently corrupt the layout of the page.
• Powerful application framework - The existence of APIs for all functionality within the CMS provides limitless scope in terms of developing bespoke applications which sit within the CMS.
• Commercially supported option available - For larger clients, the comfort factor of having a direct line to the developers of the application is a big selling point.

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• With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
• Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
• IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
• IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
• IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
• Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.

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• Out of the box, it has some modules, but not enough unless you do a paid version.
• The support is a bit slow.
• The menuing can be confusing and terms used a bit strange. which makes training difficult.

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• IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
• Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
• Should further optimize and enhance content personalization features.

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IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.

New versions has increased user experience facilitating usability.

We had some issues related with performing and the support was suitable and sucessful.

Implementation was successful due to Websphere application server used.

My experience with Joomla! was over six years ago so a lot could have changed. However, I prefer DNN over Joomla because DNN offers more modules and a better administration user interface.

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Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.

Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive

• DNN helps us win bids on projects through the improvements the community has done over the past few years; we were ready to scrap it all together but it has made great strides
• DNN's community has come back and is actively working to improve and expand the capabilities of the cms
• on a negative note, the confusion between evoq and dnn has caused us headaches

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• Negative: Very complex architecture for on-premise deployments (too many servers to installed)
• Positive: Easy customization
• Negative: Architecture limited to cloud solutions
• WCM is an old product and needs an update
• Blog, and community are not integrated in Digital Manager for discussion
• Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info