Docebo Learning Platform vs. Gusto

Docebo fits both internal and external learning management. It is able to mold itself based on varied use cases. Whether you're HR focused on centralizing all training or marketing focused on reseller/business partner training, the system is able to handle that type of workload. However, as flexible as the system is, there are parts of it that require workarounds (such as its internal reporting system). The data, in itself, is clean, however, the pre-built dashboards are not as good as Power BI or Tableau

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I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.

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• PPT import feature is my favorite. It will let you use your existing materials without a hiccup
• The UI is clean and intuitive. My audience was able to use most of the features with ease
• All learning analytics are easy to use and analyze offline easily
• Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS

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• New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
• A one-click option for syncing hours worked with payroll.
• The option to run payroll on auto-pilot.
• Ensuring I'm tax compliant with the states we have employees in.
• Always having digital records of payroll runs.

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• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

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• Digital compliance tools for remote teams
• Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
• Benefits setup is unintuitive for startups
• While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
• Limited dashboard customization for remote workflows
• As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.

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Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.

It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

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Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.

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The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.

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Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support

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We replaced cornerstone with Docebo [Learning Suite] mainly due to the user experience and the navigational friendliness it offered to our employees. We used to struggle to explain to employees how to find their transcript and where assigned learnings were located and now in Docebo, this is a very simple process. If your organization takes advantage of single sign on, you can use an embedded deep link to make it even simpler.

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While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price

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• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

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• Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
• Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
• Improved employee experience with onboarding.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info