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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocLink

    Score5.6 out of 10
    N/ADocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.N/A

    IBM Datacap

    Score10 out of 10
    N/AIBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A
    Pricing
    DocLinkIBM Datacap
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DocLinkIBM Datacap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocLinkIBM Datacap
    Considered Both Products
    Altec
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    DocLinkIBM Datacap
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocLinkIBM Datacap
    Likelihood to Recommend
    8.2
    (9 ratings)
    9.5
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocLinkIBM Datacap
    Likelihood to Recommend
    Altec
    It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
    Incentivized
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    IBM
    Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
    Incentivized
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    Pros
    Altec
    • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
    • Able to create custom folders or "workflows" with specific permissions.
    • Able to quickly search using a wide variety of search parameters.
    • Allows the user to make notations, highlights, and digital stamps for future reference.
    • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
    Incentivized
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    IBM
    • Machine learning automates document processing from external applications and sources like scanners.
    • Exporting data with just a click to other content repositories.
    • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
    Incentivized
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    Cons
    Altec
    • Search engine can be enhanced to provide better results.
    • The workflow module can be made simpler.
    • Sometimes a little slow to load all the information.
    Incentivized
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    IBM
    • Supporting documentation is poor
    • UI is old fashioned
    Incentivized
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    Usability
    Altec
    DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
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    IBM
    No answers on this topic
    Performance
    Altec
    DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
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    IBM
    No answers on this topic
    Support Rating
    Altec
    No answers on this topic
    IBM
    Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
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    Alternatives Considered
    Altec
    Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
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    IBM
    It's easier to extract data from documents for analytics, unlike other similar platforms.
    Incentivized
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    Return on Investment
    Altec
    • Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
    • Cancelled paid version of slack as no longer needed.
    Incentivized
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    IBM
    • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
    • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
    • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
    Incentivized
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    ScreenShots