Document360 vs. Scribe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Document360
Score 9.2 out of 10
Mid-Size Companies (51-1,000 employees)
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A
Scribe
Score 10.0 out of 10
N/A
Scribe automatically creates step-by-step guides for any process completed on a computer. It captures mouse clicks and keystrokes and turns them into editable step-by-step instructions and screenshots instantly. Scribes can be shared to anyone via a link or in-app with team members. They can also be embedded in any other site or platform using HTML. Users can also download a Scribe as a PDF. A Scribe can also be edited in the future if a process changes, and the new version reflects…
$0
per month per user
Pricing
Document360Scribe
Editions & Modules
No answers on this topic
Basic
$0
per month per user
Pro
$29
per month per user
Offerings
Pricing Offerings
Document360Scribe
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Document360Scribe
Best Alternatives
Document360Scribe
Small Businesses
Front
Front
Score 9.1 out of 10
Coda by Grammarly
Coda by Grammarly
Score 8.9 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Coda by Grammarly
Coda by Grammarly
Score 8.9 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Coda by Grammarly
Coda by Grammarly
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Document360Scribe
Likelihood to Recommend
10.0
(8 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Document360Scribe
Likelihood to Recommend
Kovai.co
DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team
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Scribe
If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it
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Pros
Kovai.co
  • The support team at DOC360 is truly outstanding.
  • What sets them apart is their exceptional availability and transparency
  • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
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Scribe
No answers on this topic
Cons
Kovai.co
  • Adding support to include large videos and images online.
  • Integration with Salesforce.
  • Auto correct spellings and word suggestion.
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Scribe
No answers on this topic
Usability
Kovai.co
Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant
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Scribe
The layout is easy to follow, when you are looking at their instructions they are very clear and easy to follow, the help section is easy. Once you have learned the control buttons it's very simple. Editing is very easy as you just click on the section, edit what you want. You can delete and copy easily
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Alternatives Considered
Kovai.co
Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
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Scribe
No answers on this topic
Return on Investment
Kovai.co
  • It boasts expectional customer support with a highly responsive team.
  • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
  • The user interface is straightforward and intuitive
  • $20,000 annual savings in creating SOP documents.
  • $30,000 annual savings+ for customer -facing how to documents
  • 10 x improvements of speed of documents getting to our customers
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Scribe
No answers on this topic
ScreenShots

Document360 Screenshots

Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureScreenshot of

Scribe Screenshots

Screenshot of Scribe automatically creates step-by-step instruction guides. All these steps and screenshots were automatically generated from the user's clicks and keystrokes.