DocuSign CLM vs. Gatekeeper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign CLM
Score 8.7 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Gatekeeper
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.
$1,125
per month up to 150 Contracts & Suppliers
Pricing
DocuSign CLMGatekeeper
Editions & Modules
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Essentials
$1125
per month up to 150 Contracts & Suppliers
Pro
$2715
per month up to 500 Contracts & Suppliers
Enterprise
$4,815
per month up to 1000 Contracts & Suppliers
Enterprise - Custom
Custom Pricing
1,001 to Unlimited Contracts & Suppliers
Offerings
Pricing Offerings
DocuSign CLMGatekeeper
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$0.20 First Year Subscription Cost
Additional Details
More Pricing Information
Features
DocuSign CLMGatekeeper
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
DocuSign CLM
7.5
1 Ratings
9% below category average
Gatekeeper
-
Ratings
Contract creation8.01 Ratings00 Ratings
Contract templates8.01 Ratings00 Ratings
Clause library/saved fields8.01 Ratings00 Ratings
Guided logic6.01 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
DocuSign CLM
7.6
1 Ratings
9% below category average
Gatekeeper
10.0
1 Ratings
18% above category average
Contract sharing8.01 Ratings10.01 Ratings
Contract editing8.01 Ratings10.01 Ratings
Collaborating on contracts7.01 Ratings00 Ratings
Approval process8.01 Ratings10.01 Ratings
Interdepartmental workflows7.01 Ratings10.01 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
DocuSign CLM
8.3
1 Ratings
2% below category average
Gatekeeper
10.0
1 Ratings
16% above category average
Contract database8.01 Ratings10.01 Ratings
Contract search7.01 Ratings10.01 Ratings
Contract milestone reminders & alerts8.01 Ratings10.01 Ratings
Custom contract reports8.01 Ratings10.01 Ratings
Tracking contract status9.01 Ratings10.01 Ratings
Compliance check10.01 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
DocuSign CLM
8.2
2 Ratings
0% above category average
Gatekeeper
-
Ratings
Contract Storage8.01 Ratings00 Ratings
Advanced Search and Filtering8.01 Ratings00 Ratings
Customizable Contract Templates8.01 Ratings00 Ratings
Workflow Acceleration9.01 Ratings00 Ratings
E-Signatures9.52 Ratings00 Ratings
Reminders and Alerts8.01 Ratings00 Ratings
Analytics and Reporting7.01 Ratings00 Ratings
Integration with other Systems8.01 Ratings00 Ratings
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Score 8.7 out of 10
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User Ratings
DocuSign CLMGatekeeper
Likelihood to Recommend
9.3
(37 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
1.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
DocuSign CLMGatekeeper
Likelihood to Recommend
DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
Read full review
Gatekeeper
One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
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Pros
DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
Read full review
Gatekeeper
  • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
  • They're innovative, improving on their product, when it is already a fantastic resource tool.
  • They have the ability to customize features to fit your needs, that was one feature important to us.
Read full review
Cons
DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
Read full review
Gatekeeper
  • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
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Support Rating
DocuSign
I am constantly experiencing issues with SpringCM.
Read full review
Gatekeeper
Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
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Alternatives Considered
DocuSign
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
Read full review
Gatekeeper
No answers on this topic
Return on Investment
DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
Read full review
Gatekeeper
  • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
  • Contracts are not flying all over the place with no structure.
Read full review
ScreenShots

Gatekeeper Screenshots

Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.