SpringCM works fine but just doesn't quite meet our simple needs
Larry Lueck | TrustRadius Reviewer
February 11, 2019

SpringCM works fine but just doesn't quite meet our simple needs

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SpringCM

We use SpringCM as a contract repository and as a tracker for renewal/termination/expiration date tracker. It is used by the legal department but supports the entire organization. We had a problem locating contracts, determining which contracts were in effect and missing key renewal or termination deadlines.
  • You can easily find contracts once you put them in the system.
  • Can set up your own contract attributes.
  • Support is fantastic.
  • Does not automatically convert contracts into searchable text.
  • Need to manually set up reminders which leaves room for human error.
  • No easy way to see what terms we have agreed to in other contracts.
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
We selected SpringCM because we needed just a basic contract repository. We did not need a full contract life cycle product.
If you want to use SpringCM with Salesforce it seems like this program is perfect for that integration. If you want to use it as just a contract repository and/or reminder tracker, there are probably better options.