TrustRadius

DocuSign CLM vs. Zoho Contracts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign CLM
Score 8.6 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Zoho Contracts
Score 0.0 out of 10
N/A
Zoho Contracts allows users to streamline the entire contract lifecycle to improve efficiency across all aspects of contract management. Author contracts with a native document editor, contract templates and clause library, and real-time collaboration capabilities. Improve compliance by keeping all stakeholders aware of each contract's potential opportunities and risks by configuring approval workflows, both sequential and parallel. Negotiate online, and sign and…
$30
per lite-user, per month, billed annually
Pricing
DocuSign CLMZoho Contracts
Editions & Modules
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Lite-user Standard Yearly
$30
per lite-user, per month, billed annually
Lite-user Standard Monthly
$36
per lite-user, per month, billed monthly
Lite-user Professional Yearly
$40
per lite-user, per month, billed annually
Lite-user Professional Monthly
$48
per lite-user, per month, billed monthly
Standard Yearly
$50
per user, per month, billed annually
Standard Monthly
$60
per user, per month, billed monthly
Professional Yearly
$65
per user, per month, billed annually
Professional Monthly
$78
per user, per month, billed monthly
Offerings
Pricing Offerings
DocuSign CLMZoho Contracts
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Lite-user licenses are for users who do not need the entire feature set of Zoho Contracts but only need to approve or reject a contract, collaborate in a contract, or fulfill the contractual obligations.
More Pricing Information
Community Pulse
DocuSign CLMZoho Contracts
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DocuSign CLMZoho Contracts
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
DocuSign CLM
7.5
1 Ratings
9% below category average
Zoho Contracts
-
Ratings
Contract creation8.01 Ratings00 Ratings
Contract templates8.01 Ratings00 Ratings
Clause library/saved fields8.01 Ratings00 Ratings
Guided logic6.01 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
DocuSign CLM
7.6
1 Ratings
9% below category average
Zoho Contracts
-
Ratings
Contract sharing8.01 Ratings00 Ratings
Contract editing8.01 Ratings00 Ratings
Collaborating on contracts7.01 Ratings00 Ratings
Approval process8.01 Ratings00 Ratings
Interdepartmental workflows7.01 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
DocuSign CLM
8.3
1 Ratings
2% below category average
Zoho Contracts
-
Ratings
Contract database8.01 Ratings00 Ratings
Contract search7.01 Ratings00 Ratings
Contract milestone reminders & alerts8.01 Ratings00 Ratings
Custom contract reports8.01 Ratings00 Ratings
Tracking contract status9.01 Ratings00 Ratings
Compliance check10.01 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
DocuSign CLM
8.2
2 Ratings
0% above category average
Zoho Contracts
-
Ratings
Contract Storage8.01 Ratings00 Ratings
Advanced Search and Filtering8.01 Ratings00 Ratings
Customizable Contract Templates8.01 Ratings00 Ratings
Workflow Acceleration9.01 Ratings00 Ratings
E-Signatures9.52 Ratings00 Ratings
Reminders and Alerts8.01 Ratings00 Ratings
Analytics and Reporting7.01 Ratings00 Ratings
Integration with other Systems8.01 Ratings00 Ratings
Best Alternatives
DocuSign CLMZoho Contracts
Small Businesses
Jotform
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Score 8.7 out of 10
Jotform
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Score 8.7 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.6 out of 10
Conga CLM
Conga CLM
Score 8.6 out of 10
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User Ratings
DocuSign CLMZoho Contracts
Likelihood to Recommend
9.2
(37 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
DocuSign CLMZoho Contracts
Likelihood to Recommend
DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
Mallory Fuller | TrustRadius Reviewer
Mallory Fuller
Senior Associate, Worker Experience
Read full review
Zoho
No answers on this topic
Pros
DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
Verified User
Anonymous
Read full review
Zoho
No answers on this topic
Cons
DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
Faruk Aydin | TrustRadius Reviewer
Faruk Aydin
Chief Revenue Officer
Read full review
Zoho
No answers on this topic
Support Rating
DocuSign
I am constantly experiencing issues with SpringCM.
Verified User
Anonymous
Read full review
Zoho
No answers on this topic
Alternatives Considered
DocuSign
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
Emily Wallace | TrustRadius Reviewer
Emily Wallace
HR Contracts and Compliance Specialist
Read full review
Zoho
No answers on this topic
Return on Investment
DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
Larry Lueck | TrustRadius Reviewer
Larry Lueck
Director and Corporate Counsel
Read full review
Zoho
No answers on this topic
ScreenShots

Zoho Contracts Screenshots

Screenshot of an overview of the status of all contracts and prioritize tasks accordingly with its personalized dashboard.Screenshot of a single central repository for all contracts across the business with search and filter options.Screenshot of a repository of standard and custom clauses with pre-approved languages assures quick reusability and supports scalability.Screenshot of Zoho Contracts's 14 predefined contract templates that can be used to create custom contract templates.Screenshot of the interface to build contract templates by inserting clauses from the clause library or adding a new clause.Screenshot of instant contract generation through adding the contract and counterparty information in a form.