TrustRadius

DocuWare vs. DocuXplorer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.7 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
DocuXplorer
Score 0.0 out of 10
N/A
DocuXplorer is a document management solution for any file belonging to any business, from the company of the same name in Charleston, South Carolina. WIth it, users can control their data with its methods of locating, accessing, and sharing any type of document, whether scanned or electronic. DocuXplorer’s Microsoft's File Explorer-style interface is designed to require little training and virtually no technology expertise to operate, and it is available in 8 languages and suits businesses of…N/A
Pricing
DocuWareDocuXplorer
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
DocuWareDocuXplorer
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DocuWareDocuXplorer
Best Alternatives
DocuWareDocuXplorer
Small Businesses
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Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 7.9 out of 10
Tungsten Capture
Tungsten Capture
Score 7.9 out of 10
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User Ratings
DocuWareDocuXplorer
Likelihood to Recommend
9.0
(6 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
DocuWareDocuXplorer
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
Bill Szczytko | TrustRadius Reviewer
Bill Szczytko
Chief Information Officer
Read full review
DocuXplorer
No answers on this topic
Pros
DocuWare
  • OCR is very good
  • Support
  • Ease of use
JE
Joe Ely
CIO (Chief Information Officer)
Read full review
DocuXplorer
No answers on this topic
Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
Verified User
Anonymous
Read full review
DocuXplorer
No answers on this topic
Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
Bill Szczytko | TrustRadius Reviewer
Bill Szczytko
Chief Information Officer
Read full review
DocuXplorer
No answers on this topic
Usability
DocuWare
Fairly intuitive for average users.
Verified User
Anonymous
Read full review
DocuXplorer
No answers on this topic
Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
Verified User
Anonymous
Read full review
DocuXplorer
No answers on this topic
Alternatives Considered
DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Verified User
Anonymous
Read full review
DocuXplorer
No answers on this topic
Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
JE
Joe Ely
CIO (Chief Information Officer)
Read full review
DocuXplorer
No answers on this topic
ScreenShots

DocuXplorer Screenshots

Screenshot of the AI Insights that automate analysis securely as a localized large language model (LLM). It operates entirely within the DocuXplorer interface, protecting proprietary company data. Key benefits of AI Insights include: - Full text search. Whether or not the information within a document is indexed, Insights can search and retrieve the information, including links or references to documents, when prompted. - Conversational queries. Quickly locate and summarize company reports, policies, contracts, or financial statements without the research. - Data privacy. Data remains in a secure storage container within a dedicated LLM model, ensuring security. - Permission adherence. Teams only gets answers based on the files they have access to.Screenshot of DocuXplorer's full-text search, which lets users search by key fields (metadata) like date, document type, invoice number, customer/vendor name, or even unstructured data within the document.Screenshot of the Import Engine, used to automate document import from email, local drives, third-party software, and industry systems. It can: - Handle one-time imports for bulk data migrations—useful when digitizing cabinets of paper records or moving from another system. - Run ongoing imports by monitoring external folders, email inboxes, or third-party platforms for new files and pulling them into DocuXplorer automatically. - Create new cabinets, drawers, and folders as needed, so there is no need to build the infrastructure manually. - Populate index fields with key data during import, so every file is organized and searchable from day one. - Run in the background—no need to tie up a specific workstation. Imports and organization happen everywhere, all the time, without any user effort. Everything from PDFs and Word documents to PowerPoint presentations, Excel sheets, and QuickBooks transactions can be automatically pulled into DocuXplorer and organized.