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DocuWare vs. IBM Operational Decision Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.8 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    IBM Operational Decision Manager

    Score10 out of 10
    N/AIBM Operational Decision Manager is presented as a comprehensive decision automation solution that helps users discover, capture, analyze, automate and govern rules-based business decisions, on premises or on cloud. It is formerly known as the IBM Websphere Operational Decision Management, and before that as the ILOG JRules Business Rules Management System (BRMS).N/A
    Pricing
    DocuWareIBM Operational Decision Manager
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareIBM Operational Decision Manager
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    DocuWareIBM Operational Decision Manager
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareIBM Operational Decision Manager
    Likelihood to Recommend
    9.0
    (6 ratings)
    5.3
    (5 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareIBM Operational Decision Manager
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
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    IBM
    IBM Operational Decision Manager can be used to manage complex business processes with less use of IT infrastructure and more use of centralized decision making. Decision-making depends on a logical framework and the creation of commands for better futuristic decisions with less time consumption and more precision and accuracy. IBM's Operational decision manager application is well suited for such scenarios where complex processes have to be streamlined.
    Incentivized
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    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
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    IBM
    • Excellent stability and performance, as well as the possibility to deploy more quickly.
    • Simple but effective web-based user interface that enables us to make direct updates to our policies or rules.
    • Effective rule Execution Server, which allows us to assess the rules and their performance
    • After the rules are delivered, business users can make changes and keep them up to date without having to know a lot about technology.
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    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
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    IBM
    • Compatibility with third party software.
    • Use interface can be simplified.
    • Better Error handling framework.
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    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
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    IBM
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
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    IBM
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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    IBM
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
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    IBM
    Ease of use Ease of Administration
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    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
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    IBM
    • It has a positive impact as it provides a great way to define business rules, execute them, update them, manage different versions of rules.
    • Depending on the complexity of the applications, you can have thousands of rules.
    • It provides a nice way to test the rules, run simulations with different scenarios, different scales of requests and verify the decisions, performance, etc., and that helps a lot.
    • Since the decisions can be exposed through REST interface, it makes it very convenient to integrate with different applications, applications using different technologies.
    • The Business console makes it easy for business users to be able to define, modify rules and not have to depend on IT to do a lot of that work. This helps in bringing the time to change and use the rules to be very short as well as lets IT do more IT related tasks and provide better value to the organization.
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