TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    Pricing
    DocuWareLark
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    DocuWareLark
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Features
    DocuWareLark
    Project Management
    Comparison of Project Management features of DocuWare and Larksuite
    Feature
    DocuWare
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    26% above category average
    Task Management00 Ratings10.02 Ratings
    Gantt Charts00 Ratings10.02 Ratings
    Scheduling00 Ratings10.02 Ratings
    Workflow Automation00 Ratings10.02 Ratings
    Mobile Access00 Ratings10.02 Ratings
    Search00 Ratings10.02 Ratings
    Visual planning tools00 Ratings10.02 Ratings
    Communication
    Comparison of Communication features of DocuWare and Larksuite
    Feature
    DocuWare
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Chat00 Ratings10.02 Ratings
    Notifications00 Ratings10.02 Ratings
    Discussions00 Ratings10.02 Ratings
    Surveys00 Ratings10.02 Ratings
    Internal knowledgebase00 Ratings10.02 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of DocuWare and Larksuite
    Feature
    DocuWare
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Versioning00 Ratings10.02 Ratings
    Video files00 Ratings10.02 Ratings
    Audio files00 Ratings10.02 Ratings
    Document collaboration00 Ratings10.02 Ratings
    Access control00 Ratings10.02 Ratings
    Advanced security features00 Ratings10.02 Ratings
    Device sync00 Ratings10.02 Ratings
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    DocuWareLark
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    Score7.4 out of 10
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    Score9.8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareLark
    Likelihood to Recommend
    9.0
    (6 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareLark
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
    Read full review
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