TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    DocuXplorer

    N/AN/ADocuXplorer is a document management solution for any file belonging to any business, from the company of the same name in Charleston, South Carolina. WIth it, users can control their data with its methods of locating, accessing, and sharing any type of document, whether scanned or electronic. DocuXplorer’s Microsoft's File Explorer-style interface is designed to require little training and virtually no technology expertise to operate, and it is available in 8 languages and suits businesses of…N/A
    Pricing
    DocuWareDocuXplorer
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareDocuXplorer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    DocuWareDocuXplorer
    Small Businesses
    M‑Files
    Score8.9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
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    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareDocuXplorer
    Likelihood to Recommend
    9.0
    (6 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareDocuXplorer
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    DocuXplorer
    No answers on this topic
    ScreenShots

    DocuXplorer Screenshots

    Screenshot of the AI Insights that automate analysis securely as a localized large language model (LLM). It operates entirely within the DocuXplorer interface, protecting proprietary company data.

Key benefits of AI Insights include:
- Full text search. Whether or not the information within a document is indexed, Insights can search and retrieve the information, including links or references to documents, when prompted.
- Conversational queries. Quickly locate and summarize company reports, policies, contracts, or financial statements without the research.
- Data privacy. Data remains in a secure storage container within a dedicated LLM model, ensuring security.
- Permission adherence. Teams only gets answers based on the files they have access to.Screenshot of DocuXplorer's full-text search, which lets users search by key fields (metadata) like date, document type, invoice number, customer/vendor name, or even unstructured data within the document.Screenshot of the Import Engine, used to automate document import from email, local drives, third-party software, and industry systems. It can:
- Handle one-time imports for bulk data migrations—useful when digitizing cabinets of paper records or moving from another system.
- Run ongoing imports by monitoring external folders, email inboxes, or third-party platforms for new files and pulling them into DocuXplorer automatically.
- Create new cabinets, drawers, and folders as needed, so there is no need to build the infrastructure manually.
- Populate index fields with key data during import, so every file is organized and searchable from day one.
- Run in the background—no need to tie up a specific workstation. Imports and organization happen everywhere, all the time, without any user effort.

Everything from PDFs and Word documents to PowerPoint presentations, Excel sheets, and QuickBooks transactions can be automatically pulled into DocuXplorer and organized.