Dokan vs. Squarespace

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

Incentivized

We've found Squarespace perfect for quick, well-designed websites that you can literally design and launch in a day. However, if you want to get more complex with your website, including custom backend integrations or code, Squarespace presents a bit more of a challenge when it comes to what they will allow you to modify on their platform (especially using third-party integration apps).

Incentivized

• Intuitive back-end functions.
• User-friendly front-end interface.
• Bug fixes and improvements are done often and regularly.

Incentivized

• Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
• Pretty website templates and great functionality with showing off portfolios.
• They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.

Incentivized

• Sign-up procedure could be more explanatory for vendors.
• Sign-up validations could be improved.
• Support for multi-currency and multilingual shops needs to be improved.

Incentivized

• Customizing the sites can be highly UN intuitive
• Navigation for editing the sites can be difficult and frustrating
• Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version.

Incentivized

Unless our website requires significantly more functionality in the future, I can't see us terminating our contract

Incentivized

Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

Incentivized

It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.

Incentivized

The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

Incentivized

Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated

Incentivized

Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.

The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.

As well, like all templates and themes, everybody is using the same style too.

Incentivized

• Positive impact on small to medium shops.
• Needs good advertisement and features to get large shops to sign up.
• Needs more bulk product import and management features.

Incentivized

• The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner.
• Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website.
• Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets.

Incentivized