What users are saying about
182 Ratings
182 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Squarespace

Squarespace is perfect for a small to midsize business that wants a website that's easy to manage all on their own. An enterprise level company should definitely look toward other platforms to meet their needs, but Squarespace can be a great fit for many other businesses. The decision should be based on the features and functionality you need. Many businesses just need a website that's reliable, simple, and professional
Bryan Hume | TrustRadius Reviewer

Feature Rating Comparison

Security

Squarespace
8.9
Role-based user permissions
Squarespace
8.9

Platform & Infrastructure

Squarespace
8.2
API
Squarespace
7.9
Internationalization / multi-language
Squarespace
8.5

Web Content Creation

Squarespace
8.6
WYSIWYG editor
Squarespace
8.7
Code quality / cleanliness
Squarespace
8.5
Admin section
Squarespace
8.8
Page templates
Squarespace
8.9
Library of website themes
Squarespace
8.8
Mobile optimization / responsive design
Squarespace
9.1
Publishing workflow
Squarespace
8.0
Form generator
Squarespace
8.2

Web Content Management

Squarespace
7.3
Content taxonomy
Squarespace
8.1
SEO support
Squarespace
7.8
Bulk management
Squarespace
6.2
Availability / breadth of extensions
Squarespace
6.4
Community / comment management
Squarespace
8.1

Pros

Squarespace

  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
Anonymous | TrustRadius Reviewer

Cons

Squarespace

  • The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
  • There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
  • It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Andrew Folts | TrustRadius Reviewer

Likelihood to Renew

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac | TrustRadius Reviewer

Usability

Squarespace

Squarespace 10.0
Based on 3 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer | TrustRadius Reviewer

Support Rating

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer

Alternatives Considered

Squarespace

The ease of use was a massive plus in Squarespace's side. I have limited knowledge of HTML and web development. Squarespace won simply because of its user-friendliness and the low barrier to entry when it comes to creating a good looking website. Every alternative that I looked at was either more expensive or required more knowledge than I possessed.
Anonymous | TrustRadius Reviewer

Return on Investment

Squarespace

  • My clients are very happy with the results they're getting from their websites.
  • They don't really manage the sites themselves, so can't really speak to the ease of use for them. However, I find it relatively easy to build good looking sites for them. This in turn makes it economical for them.
  • Making changes and updating their sites can be done relatively quickly. We can embed whatever elements they need, like video.
  • We can easily manage updates to their on-site SEO.
Robbin Block | TrustRadius Reviewer

Pricing Details

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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