What users are saying about
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Top Rated
158 Ratings

Squarespace

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Top Rated
158 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Squarespace

Squarespace is great if you're updating a client's site that they've made themselves using less-than-optimal software. I've used it for lots of small businesses and sole proprietors that know that their site is out of date and doesn't serve their needs any longer, but are not sure where to look for an alternative. Squarespace allows me as a designer to set up a functional and beautiful site quickly for my clients. If I'm dealing with an enterprise-level client that has more specific needs, Squarespace would not be my first choice since its customizability is limited (though well-suited for most small businesses).
No photo available

Feature Rating Comparison

Security

Squarespace
8.9
Role-based user permissions
Squarespace
8.9

Platform & Infrastructure

Squarespace
8.2
API
Squarespace
7.9
Internationalization / multi-language
Squarespace
8.4

Web Content Creation

Squarespace
8.5
WYSIWYG editor
Squarespace
8.6
Code quality / cleanliness
Squarespace
8.0
Admin section
Squarespace
8.5
Page templates
Squarespace
8.5
Library of website themes
Squarespace
8.4
Mobile optimization / responsive design
Squarespace
8.9
Publishing workflow
Squarespace
8.6
Form generator
Squarespace
8.3

Web Content Management

Squarespace
7.2
Content taxonomy
Squarespace
7.5
SEO support
Squarespace
7.5
Bulk management
Squarespace
6.5
Availability / breadth of extensions
Squarespace
7.1
Community / comment management
Squarespace
7.5

Pros

Squarespace

  • It is incredibly easy to use. Simple to the point where you can drag and drop. So you can create a very professional looking website with little to no coding experience.
  • There are a ton of customization options and a lot of templates to choose from. My website still looked unique and "mine" even though I built it using their pre-built tools.
  • You can add an e-commerce part to your website really easily. Very handy if you are providing services or selling items through your web portal.
  • Looks and works great on mobile devices as well.
  • The pricing is very reasonable. For the service it offers, it is priced very competitively. And certainly cheaper than hiring a web development team.
  • The user interface is simple and clean. You won't have to spend time searching online on how to do things.
  • Good support. They were very nice and helpful when I contacted them.
No photo available

Cons

Squarespace

  • The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
  • There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
  • It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Andrew Folts profile photo

Likelihood to Renew

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac profile photo

Usability

Squarespace

Squarespace 10.0
Based on 3 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer profile photo

Support

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees profile photo

Alternatives Considered

Squarespace

As they say, form follows function. After that, it’s about finding the template that’s the best fit for your brand. If that’s all you need, Weebly will satisfy. You can custom visualize your brand with logo, fonts, colors and more.
For graphic or interior designers, artists or ad agencies, for example, where design is central to what you offer, you’ll want to highlight this capability. In that case, Squarespace has its own set of beautifully designed templates.
With WordPress, you can access hundreds if not thousands of gorgeous templates available for purchase. There are also third party templates available for Weebly and Shopify, which you can purchase separately. Just make sure they’re fully vetted to work properly on the platform.
If you're looking for an ecommerce solution, Shopify or BigCommerce is the way to go.
Robbin Block profile photo

Return on Investment

Squarespace

  • Not sure about actual numbers, but the sheer number of hours that I do NOT have to spend updating plugins, maintaining security, software upgrades, and so on are probably up there. I never have to wonder if my site is down.
No photo available

Pricing Details

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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