Dokan vs. Workbooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
Workbooks
Score 4.7 out of 10
N/A
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.
$30
per user/per month
Pricing
DokanWorkbooks
Editions & Modules
No answers on this topic
Workbooks CRM Edition
$30
per user/per month
Workbooks Business Edition
$65
per user/per month
Offerings
Pricing Offerings
DokanWorkbooks
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
DokanWorkbooks
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Dokan
6.8
1 Ratings
13% below category average
Workbooks
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management8.01 Ratings00 Ratings
Bulk product upload7.01 Ratings00 Ratings
Branding6.01 Ratings00 Ratings
Mobile storefront5.01 Ratings00 Ratings
Product variations5.01 Ratings00 Ratings
Website integration8.01 Ratings00 Ratings
Visual customization6.01 Ratings00 Ratings
CMS7.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Dokan
5.0
1 Ratings
42% below category average
Workbooks
-
Ratings
Checkout user experience5.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Dokan
9.0
1 Ratings
16% above category average
Workbooks
-
Ratings
SEO9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Dokan
7.8
1 Ratings
2% below category average
Workbooks
-
Ratings
Order processing7.01 Ratings00 Ratings
Inventory management9.01 Ratings00 Ratings
Shipping8.01 Ratings00 Ratings
Custom functionality7.01 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dokan
-
Ratings
Workbooks
7.7
9 Ratings
0% above category average
Customer data management / contact management00 Ratings8.59 Ratings
Workflow management00 Ratings8.27 Ratings
Territory management00 Ratings7.79 Ratings
Opportunity management00 Ratings8.89 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings6.49 Ratings
Contract management00 Ratings7.29 Ratings
Quote & order management00 Ratings7.68 Ratings
Interaction tracking00 Ratings6.48 Ratings
Channel / partner relationship management00 Ratings8.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dokan
-
Ratings
Workbooks
6.3
8 Ratings
17% below category average
Case management00 Ratings6.28 Ratings
Call center management00 Ratings6.82 Ratings
Help desk management00 Ratings5.88 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dokan
-
Ratings
Workbooks
7.3
7 Ratings
3% below category average
Lead management00 Ratings8.07 Ratings
Email marketing00 Ratings6.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dokan
-
Ratings
Workbooks
7.5
9 Ratings
1% below category average
Task management00 Ratings7.77 Ratings
Billing and invoicing management00 Ratings6.88 Ratings
Reporting00 Ratings7.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dokan
-
Ratings
Workbooks
8.6
8 Ratings
12% above category average
Forecasting00 Ratings8.28 Ratings
Pipeline visualization00 Ratings8.88 Ratings
Customizable reports00 Ratings8.88 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dokan
-
Ratings
Workbooks
7.7
8 Ratings
2% above category average
Custom fields00 Ratings8.48 Ratings
Custom objects00 Ratings7.67 Ratings
Scripting environment00 Ratings7.56 Ratings
API for custom integration00 Ratings7.57 Ratings
Security
Comparison of Security features of Product A and Product B
Dokan
-
Ratings
Workbooks
7.5
8 Ratings
10% below category average
Single sign-on capability00 Ratings7.05 Ratings
Role-based user permissions00 Ratings8.07 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dokan
-
Ratings
Workbooks
6.6
3 Ratings
10% below category average
Social data00 Ratings6.03 Ratings
Social engagement00 Ratings7.31 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dokan
-
Ratings
Workbooks
6.9
6 Ratings
3% below category average
Marketing automation00 Ratings6.76 Ratings
Compensation management00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dokan
-
Ratings
Workbooks
4.2
7 Ratings
57% below category average
Mobile access00 Ratings4.27 Ratings
Best Alternatives
DokanWorkbooks
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DokanWorkbooks
Likelihood to Recommend
10.0
(1 ratings)
7.0
(18 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(7 ratings)
Usability
9.0
(1 ratings)
7.3
(1 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Support Rating
7.0
(1 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
DokanWorkbooks
Likelihood to Recommend
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Read full review
Workbooks Online
It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
Read full review
Pros
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
Read full review
Workbooks Online
  • Sales process management from enquiry to delivery of product
  • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
  • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
  • The FD loved it
  • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
  • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
Read full review
Cons
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
Read full review
Workbooks Online
  • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
  • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
  • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
Read full review
Likelihood to Renew
weDevs
No answers on this topic
Workbooks Online
the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
Read full review
Usability
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
Read full review
Workbooks Online
No answers on this topic
Reliability and Availability
weDevs
No answers on this topic
Workbooks Online
Workbooks CRM never let me down.
Read full review
Support Rating
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
Read full review
Workbooks Online
No answers on this topic
Online Training
weDevs
No answers on this topic
Workbooks Online
Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
Read full review
Alternatives Considered
weDevs
No answers on this topic
Workbooks Online
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
Read full review
Return on Investment
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
Read full review
Workbooks Online
  • Allows us easy management of leads and clear visibility of opportunities for the sales team
  • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
  • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
Read full review
ScreenShots

Dokan Screenshots

Screenshot of Screenshot of Screenshot of

Workbooks Screenshots

Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record