Domestika vs. iSpring Suite

Domestika is very well-suited to the business and creative worlds today. They offer relevant, good quality courses.. Why they've chosen to use fraudulent business practices doesn't make any sense to me since they have a good product.

iSpring Suite gives me a platform to easily create training courses for any number of subjects, custom-designed to fit my workplace. I can include quizzes that allow me to track both the completion rate of the course and the success rate of the training. Its user-friendliness stands out and makes my role as Training Director much easier on a day-to-day basis.

• Their art videos are exceptional.
• Their marketing courses are relevant and contain useful content.
• Their AI courses are also informative.

• Great range of images to use to show real people in the slides across the slideset because of the number of different actions they are doing
• Support is easy to access and always helpful with easy to understand advice as well as links to further knowledge
• Recording narration and editing within the iSpring Suite presentation makes it easy to use this function as a novice.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• They have fraudulent business practices:
• I canceled my subscription after the first year. I have an email that my subscription was cancelled, my account also says the subscription was canceled, yet they charged me $349 for renewal.
• I originally paid for a one-year subscription via PayPal. Although I canceled the renewal before the term ended, the company bypassed my PayPal account entirely and charged my linked credit card directly for a second year. Because this transaction was processed outside of PayPal’s system, PayPal has no record of the charge and cannot assist with a dispute. I am reaching out to resolve this unauthorized direct charge immediately.
• They make it difficult to connect with customer service. It sends you to statements that basically say they don't issue refunds. It's very dicey how this is set up.

• More facial expressions of the characters.
• Update independent of my prompting/box checking.
• Add details on what the customized play includes when the mouse hovers over the icon. It took a bit of time to realize that this was where we could select different layouts.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would give it 10 but I also like to try new solutions.

I am giving them a 1. I can't get past the fact that they charged me for a second year even though I didn't renew my subscription. I have access to all the classes I purchased, and that's all I need. I can't give you any more positive feedback than I have because I'm so disappointed in how they handle customer service. Thousands of people have had the same experience.

iSpring Suite is a perfect tool overall to create contents in collaboration with colleagues. There are some difficulties though in usability but the usability is OK in total. We are fully satisfied with the customer support. There are simple online tutorials and a team of competent support colleagues. The support content is sometimes not simply accessible, you need to search for them longer.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Great software is only exceeded by their fantastic support. Prompt responses, complete with clearly outlined steps to follow, are just the beginning. There are tremendous resources and continual webinars to challenge what we think we know about the iSpring Suite. I often use PowerPoint to lay out marketing slides, add music and narration, then publish them as an MP4 video. I can count on iSpring support to assist me when I need help.

I have reviewed 4 or so products, and most of them were very positive and useful comments.

Ultimately, I selected iSpring Suite because of the ease of use and small learning curve. I needed to be able to start creating content immediately, and after doing trial periods with iSpring as well as some of the other options, it was clear that I could be up and running the quickest with iSpring. I don't see any features that are missing for what I need, and it was also the cheapest option.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I am an entrepreneur and need a wide range of business skills; their courses are well-suited to my needs.
• I found that the courses addressed my social media, AI, and content creation concerns.
• I'm looking forward to all the classes I purchased. It's everything I need in one place.

• The ROI on this product has been great
• It has enhance my reputation personally within the organization. This has led to other departments requesting me by name to head up eLearning development projects, even delaying their own deadlines to ensure that I am involved.
• Other than a few duds (I let some inexperienced vocal talent slip thru in the heat of multiple conflicting deadlines), learner feedback has skyrocketed over that developed before I became involved and standardized the effort on iSpring