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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorSnap

    Score5.5 out of 10
    N/ADonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring donations, and other email related tools.N/A

    FrontStream

    Score3 out of 10
    N/AFrontStream is a nonprofit fundraising platform that provides fundraising, giving, engagement, and payments technology for nonprofits, schools, foundations, and socially responsible companies. The platform supports event-driven fundraising across charity auctions, nonprofit event management, peer-to-peer fundraising, donor engagement, online giving, and integrated payment processing. FrontStream is also the company behind BiddingForGood, a leading online auction…N/A
    Pricing
    DonorSnapFrontStream
    Editions & Modules
    No answers on this topic
    FrontStream Engage
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    FrontStream Starter
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    FrontStream Events
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    FrontStream Workplace
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    Professional Services
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    Offerings
    Pricing Offerings
    DonorSnapFrontStream
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DonorSnapFrontStream
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    Agentforce 360 for Nonprofits
    Score8.5 out of 10
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    Score9.3 out of 10
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    DonorPerfect
    Score8.4 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorSnapFrontStream
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    DonorSnapFrontStream
    Likelihood to Recommend
    DonorSnap
    DonorSnap is perfect for our organization due to its ease of use; there isn't a big learning curve. Because we can create additional fields, we are able to segment reports based on those fields and appeal to specific groups. Additionally, with the number of classes and events that we conduct throughout the year, by being able to take online registrations and then have those in DS without anything more than a click to do, it streamlines the process immensely. Learning how to create reports can be slightly challenging if you are accustomed to working with a different platform, but I think it's that way when switching from any program to another.
    Incentivized
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    FrontStream
    Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
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    Pros
    DonorSnap
    • The software is rich with features.
    • Their online support is quick to respond.
    • Many user-defined fields which provide greater adaptability to meet our needs.
    • Easy to navigate.
    Incentivized
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    FrontStream
    • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
    • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
    • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
    Incentivized
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    Cons
    DonorSnap
    • I really can't think of a thing!
    Incentivized
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    FrontStream
    • Looks dated in my opinion.
    Incentivized
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    Support Rating
    DonorSnap
    No answers on this topic
    FrontStream
    They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
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    Alternatives Considered
    DonorSnap
    We reviewed more than 100 donor management software applications and found DonorSnap to be right for our organization. Do your research and compare what are your priorities, what is offered by the variety of software on the market, what can you live without, can you upgrade in the future, do you trust the developers, etc.
    Incentivized
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    FrontStream
    We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
    Incentivized
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    Return on Investment
    DonorSnap
    • We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
    • DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!
    Incentivized
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    FrontStream
    • Saves staff time
    • Increases donor participation
    Incentivized
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    ScreenShots

    FrontStream Screenshots

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