Doodle vs. WaitWell

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Doodle
Score 8.5 out of 10
N/A
Doodle is appointment scheduling software from the Swiss company of the same name.
$4.49
per month
WaitWell
Score 0.0 out of 10
N/A
WaitWell is a cloud-based platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can…
$29
per month
Pricing
DoodleWaitWell
Editions & Modules
Starter
$4.49
per month
Pro
$5.99
per month
Team
$30
per month/starting price
Enterprise
Contact sales team
WaitWell Starter
$29
per month
WaitWell Basic
$55
per month
Offerings
Pricing Offerings
DoodleWaitWell
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWaitWell Enterprise and WaitWell Campus are custom pricing.
More Pricing Information
Community Pulse
DoodleWaitWell
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DoodleWaitWell
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Score 8.9 out of 10
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DoodleWaitWell
Likelihood to Recommend
9.0
(31 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(17 ratings)
-
(0 ratings)
User Testimonials
DoodleWaitWell
Likelihood to Recommend
Doodle AG
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
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WaitWell Inc.
No answers on this topic
Pros
Doodle AG
  • Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
  • Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
  • Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
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WaitWell Inc.
No answers on this topic
Cons
Doodle AG
  • I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
  • I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
  • I don't like all the sales emails I received trying to upgrade or add to my purchase.
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WaitWell Inc.
No answers on this topic
Likelihood to Renew
Doodle AG
Easy to use and basically free.
Read full review
WaitWell Inc.
No answers on this topic
Usability
Doodle AG
Very simple journey with the few important questions/fields
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WaitWell Inc.
No answers on this topic
Support Rating
Doodle AG
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
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WaitWell Inc.
No answers on this topic
Alternatives Considered
Doodle AG
For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
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WaitWell Inc.
No answers on this topic
Return on Investment
Doodle AG
  • Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
  • Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
Read full review
WaitWell Inc.
No answers on this topic
ScreenShots

WaitWell Screenshots

Screenshot of where customers can view multiple locations on a map, making it easy for them to find the practiceScreenshot of customer engagement using two-way messaging - answer questions, provide updates, and keep the conversation going in real time.Screenshot of the intuitive queue screen used to centralize customer communication - view activity, manage interactions, and stay on top of every detail.Screenshot of a dynamic dashboard that offers instant analytics, track performance, and supports data-driven decisions.Screenshot of an example of the real-time updates using Waillo's AI-powered wait time estimatorScreenshot of Waillo Chat, with Waillo Insights that help track conversations, monitor trends, and make smarter decisions to improve service.