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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dotloop

    Score8.2 out of 10
    N/ADotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).

    $29

    per month

    Property Matrix

    Score10 out of 10
    N/AProperty Matrix is the software that gives property managers and landlords the tools they need to run their business in the cloud. It includes mobile apps, portals, banking integration, online payments, and marketing services. Tenants can sign their leases online and pay their rent online. Maintenance staff and vendors can use an app to review maintenance work orders and update them.

    $1

    Per Unit

    Pricing
    DotloopProperty Matrix
    Editions & Modules
    Starting Price
    $29.00
    per month
    Property Matrix
    $1
    Per Unit
    Offerings
    Pricing Offerings
    DotloopProperty Matrix
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$200
    Additional Details
    More Pricing Information
    Community Pulse
    DotloopProperty Matrix
    Considered Both Products
    Zillow
    No answer on this topic
    Property Matrix
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Best Alternatives
    DotloopProperty Matrix
    Small Businesses
    Condo Control
    Score9 out of 10
    Condo Control
    Score9 out of 10
    Medium-sized Companies
    Condo Control
    Score9 out of 10
    Condo Control
    Score9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DotloopProperty Matrix
    Likelihood to Recommend
    1.1
    (12 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    DotloopProperty Matrix
    Likelihood to Recommend
    Zillow
    In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
    Incentivized
    Read full review
    Property Matrix
    Property Matrix has developed property management software that incorporates all the power of a highly technical accounting software with the conveniences of state-of-the-art check scanning capabilities. For years, I've struggled with the physical demands of check processing - receipt, delivery, recording and processing. Now I'm able to simplify all of these steps into just one encrypted scan. I'm also able to review every account from one convenient location - tenants, vendors, owners, accounts and check scanning are all accessible from the main screen. I'm able to review outstanding invoices, rent payments, management fees and so much more. It's very well suited for my business.
    Read full review
    Pros
    Zillow
    • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
    • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
    • It is very easy to organize documents (add, remove, arrange, edit, etc.)
    Incentivized
    Read full review
    Property Matrix
    • I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
    • Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
    • Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
    • The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.
    Read full review
    Cons
    Zillow
    • The viewing could be a bit more user friendly when opening from different types of devices.
    • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
    Incentivized
    Read full review
    Property Matrix
    • I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.
    Read full review
    Usability
    Zillow
    The Brokers I've connected with that used Dotloop in the past have also had the same issue I had. Their relationship with "thousands" of MLS listing services is not true. No one took responsibility for not communicating this early on. Everyone just pointed the finger at other departments and did absolutely nothing to alleviate the situation.

    To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. If requested I am more than open to provide the video showing both when the system crashes and the aforementioned issue
    Read full review
    Property Matrix
    No answers on this topic
    Support Rating
    Zillow
    Good support but onboard training could probably be a bit better as well as documentation. But we rarely need support as the software works flawlessly once you know how to use it. Very happy with support so far and I recommend the product.
    Incentivized
    Read full review
    Property Matrix
    No answers on this topic
    Alternatives Considered
    Zillow
    I personally feel that Dotloop is much more organized and easier to use. It feels more efficient to use and I have noticed the majority of the people I work with are more aware of Dotloop and trust it more
    Incentivized
    Read full review
    Property Matrix
    No answers on this topic
    Return on Investment
    Zillow
    • Great at allowing our management to see what is going on within the office
    • Great at quality and compliance with the submit for review function
    Incentivized
    Read full review
    Property Matrix
    • The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment.
    • Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road.
    • I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay.
    Read full review
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