DreamHost vs. Heroku Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DreamHost
Score 9.3 out of 10
N/A
DreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.
$3.95
per month
Heroku Platform
Score 7.8 out of 10
N/A
The Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…
$85
per month
Pricing
DreamHostHeroku Platform
Editions & Modules
Shared
$3.95
per month
DreamPress
$16.95
per month
Production
$25.00
per month
Advanced
$250.00
per month
Offerings
Pricing Offerings
DreamHostHeroku Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DreamHostHeroku Platform
Considered Both Products
DreamHost
Chose DreamHost
I did not try many services before trying Dreamhost. I was looking for something simple and some friends mentioned it. After using it I found some alternatives but none of them were so simple as Dreamhost for one-click installers like this.
Heroku Platform

No answer on this topic

Features
DreamHostHeroku Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
DreamHost
-
Ratings
Heroku Platform
7.2
44 Ratings
8% below category average
Ease of building user interfaces00 Ratings6.027 Ratings
Scalability00 Ratings7.044 Ratings
Platform management overhead00 Ratings7.043 Ratings
Workflow engine capability00 Ratings6.030 Ratings
Platform access control00 Ratings7.043 Ratings
Services-enabled integration00 Ratings6.042 Ratings
Development environment creation00 Ratings9.039 Ratings
Development environment replication00 Ratings9.038 Ratings
Issue monitoring and notification00 Ratings8.042 Ratings
Issue recovery00 Ratings7.039 Ratings
Upgrades and platform fixes00 Ratings7.044 Ratings
Best Alternatives
DreamHostHeroku Platform
Small Businesses
Flywheel
Flywheel
Score 10.0 out of 10
AWS Lambda
AWS Lambda
Score 8.3 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 7.2 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
Enterprises
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.8 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DreamHostHeroku Platform
Likelihood to Recommend
7.0
(10 ratings)
7.0
(47 ratings)
Likelihood to Renew
8.2
(1 ratings)
9.5
(6 ratings)
Usability
-
(0 ratings)
9.2
(17 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.7
(19 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
User Testimonials
DreamHostHeroku Platform
Likelihood to Recommend
Dreamhost
Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
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Salesforce
Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
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Pros
Dreamhost
  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
Read full review
Salesforce
  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
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Cons
Dreamhost
  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
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Salesforce
  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
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Likelihood to Renew
Dreamhost
We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
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Salesforce
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
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Usability
Dreamhost
No answers on this topic
Salesforce
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
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Reliability and Availability
Dreamhost
No answers on this topic
Salesforce
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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Performance
Dreamhost
No answers on this topic
Salesforce
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
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Support Rating
Dreamhost
Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
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Salesforce
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
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Implementation Rating
Dreamhost
No answers on this topic
Salesforce
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
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Alternatives Considered
Dreamhost
We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
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Salesforce
Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
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Return on Investment
Dreamhost
  • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
  • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
  • The service also provides a number of expansion opportunities for growing with greater functionalities.
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Salesforce
  • It has been critical in seamlessly operating our platform with runs all of our programs.
  • It has been impressive with its ability to scale quickly which results in the growth of our work.
  • It allows for tracking of different features which allows for quick problem solving which saves us time.
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ScreenShots